Using Social Media in System Project Development and Management: Survey and Extensions

26 Pages Posted: 25 Jan 2012

See all articles by Daniel E. O'Leary

Daniel E. O'Leary

University of Southern California - Marshall School of Business; University of Southern California - Leventhal School of Accounting

Date Written: January 23, 2012

Abstract

This paper surveys and extends the use of social media technologies as part of project development and management. In particular, this paper investigates how social media technologies, such as wikis, blogs, micro-blogs and tagging, have been and can be used to facilitate project development and management, through communication and collaboration. However, we suggest going beyond simply communication and collaboration. In particular, we focus on using an analysis of digital media content to address a range of issues, including using social media content to facilitate capturing project history, doing an analysis of that content to facilitate documentation development, and monitoring content from social media to provide insights into project development. Domain-based characteristics of the text are investigated to discover meaning in social media content.

Keywords: Social Media, Blogs, Wikis, Natural Language, Artificial Intelligence, System History, System Documentation, System Monitoring, Sarbanes-Oxley Section 409, Project Management

Suggested Citation

O'Leary, Daniel E., Using Social Media in System Project Development and Management: Survey and Extensions (January 23, 2012). Marshall School of Business Working Paper No. ACC 02-12, Available at SSRN: https://ssrn.com/abstract=1990525 or http://dx.doi.org/10.2139/ssrn.1990525

Daniel E. O'Leary (Contact Author)

University of Southern California - Marshall School of Business ( email )

701 Exposition Blvd
Los Angeles, CA California 90089
United States

University of Southern California - Leventhal School of Accounting ( email )

Los Angeles, CA 90089-0441
United States

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