Enhancing Communications in Globally Distributed Teams by Leveraging Internet Technology

Xuchen Wang

University of Arizona

Amar Gupta

Massachusetts Institute of Technology (MIT)

Igor Crk

Southern Illinois University Edwardsville

April 29, 2012

The concept of collaborative software development between groups spanning the globe is becoming more commonly accepted as a means of reducing development time and costs. It may be argued that the distributed development process is less efficient than a localized development process of comparable magnitude, especially because of the overheads involved in synchronization between the distributed teams. While code artifacts can be transferred from one site to the next, the transfer of knowledge -- such as the rationale behind the key architectural decisions -- is more difficult. Context-driven knowledge transfer via Internet can provide an effective mechanism for transcending these barriers through the use of intuitive interfaces and visualizations, which, when applied in conjunction with existing versioning systems and code repositories, can allow developers to gain several benefits: rapid contextual understanding of the previous teams' contributions; and more effective handling of management tasks such as task assignment and planning.

Number of Pages in PDF File: 15

Keywords: Internet, Global Software Development, Offshoring, 24-hour Knowledge Factory, Knowledge Transfer

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Date posted: April 30, 2012  

Suggested Citation

Wang, Xuchen and Gupta, Amar and Crk, Igor, Enhancing Communications in Globally Distributed Teams by Leveraging Internet Technology (April 29, 2012). Available at SSRN: http://ssrn.com/abstract=2047916 or http://dx.doi.org/10.2139/ssrn.2047916

Contact Information

Xuchen Wang
University of Arizona ( email )
Tucson, AZ 85721
United States
Amar Gupta (Contact Author)
Massachusetts Institute of Technology (MIT) ( email )
77 Massachusetts Avenue
Building 32-256
Cambridge, MA 02139
United States
617-253-0418 (Phone)
Igor Crk
Southern Illinois University Edwardsville ( email )
1 Hairpin Drive
Edwardsville, IL 62026-1656
United States
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