Management of Public and Business Administration Processes by Means of Collaboration and Knowledge

Administrative Management Processes, Forthcoming

198 Pages Posted: 26 Jul 2013 Last revised: 12 May 2019

See all articles by Anna Rozeva

Anna Rozeva

Technical University-Sofia

Roumiana Tsankova

Technical University-Sofia

Alexander Nikov

affiliation not provided to SSRN

Ashok Sahai

affiliation not provided to SSRN

Koffka Khan

University of the West Indies (Saint Augustine)

Hepzi Soon

affiliation not provided to SSRN

Iva Ivanova

affiliation not provided to SSRN

Efari Syuleyman

affiliation not provided to SSRN

Nayden Naydenov

affiliation not provided to SSRN

Vladimir Stanchev

Technical University of Sofia

Snezhana Georgieva

affiliation not provided to SSRN

Stefka Dimitrova

affiliation not provided to SSRN

Ludmila Mladkova

University of Economics, Prague

Martin Ivanov

affiliation not provided to SSRN

Lina Stoeva

affiliation not provided to SSRN

Christian Geiger

affiliation not provided to SSRN

Orlin Marinov

Independent

Georgi Popov

affiliation not provided to SSRN

Roumen Trifonov

affiliation not provided to SSRN

Dimo Chotrov

Technical University of Sofia

Stoyan Maleshkov

Technical University of Sofia

Angel Bachvarov

Technical University of Sofia

Nadya Gilina

affiliation not provided to SSRN

George Manliev

affiliation not provided to SSRN

Julian Dimitrov

affiliation not provided to SSRN

Deyan Lyubenov

affiliation not provided to SSRN

Tanya Panayotova

affiliation not provided to SSRN

Ognyan Andreev

Technical University of Sofia

Tereza Todorova

Technical University of Sofia

Gergana Todorova-Ignatovska

affiliation not provided to SSRN

Aleksandar Petkov

University of Ruse

Tanya Vasileva

Technical University of Sofia

Christo Teliatinov

affiliation not provided to SSRN

Date Written: June 27, 2012

Abstract

The book presents results of theoretical study and practical research in the field of e-Governance and open government, knowledge generation, sharing and dissemination in public administration and business management.

The results obtained contribute to the accumulation of knowledge on the involvement of E-governance in the public sector and process management therein. The explicit knowledge for good practices stored in a virtual library can be used for extracting new implicit knowledge. The profound analysis on implicit knowledge generation models and methods includes the relevant initial requirements, processing methods and highlight of the types of extracted knowledge. As public organizations are primarily knowledge based, the integration of the knowledge management concept in government provides for expanding the administrative capacity of the public sector and represents source of competitive advantage.

New trends in society, politics and technologies change government in the direction of making it more transparent and open. The foundation for the implementation of an open government is open data. The promotion of open data supports the realization of an open government. Modernization of administrative services is seen as using and developing E-governance for their on-line organization. A way of bringing the administrative services to the public is by using communication tools, E-conferencing and visualization which ensure the democratization of the administrative and management processes through real life participation.

The trends of collaboration and knowledge-based decision making affect business processes by implementing systems for E-management in product and workflow design, determination of eligible technological variants and documentation generation. Tools from the field of project management are proven to be applicable to business processes management.

The new trends in administrative and business process management based on implementation of both explicit and implicit knowledge contribute to E-governance by transferring the scientific research results and integrating them in the process of education.

Keywords: public administration governance, knowledge generation, e-democracy and collaboration, business process management

JEL Classification: D73, D78, H50, H70, L30, M10

Suggested Citation

Rozeva, Anna and Tsankova, Roumiana and Nikov, Alexander and Sahai, Ashok and Khan, Koffka and Soon, Hepzi and Ivanova, Iva and Syuleyman, Efari and Naydenov, Nayden and Stanchev, Vladimir and Georgieva, Snezhana and Dimitrova, Stefka and Mladkova, Ludmila and Ivanov, Martin and Stoeva, Lina and Geiger, Christian and Marinov, Orlin and Popov, Georgi and Trifonov, Roumen and Chotrov, Dimo and Maleshkov, Stoyan and Bachvarov, Angel and Gilina, Nadya and Manliev, George and Dimitrov, Julian and Lyubenov, Deyan and Panayotova, Tanya and Andreev, Ognyan and Todorova, Tereza and Todorova-Ignatovska, Gergana and Petkov, Aleksandar and Vasileva, Tanya and Teliatinov, Christo, Management of Public and Business Administration Processes by Means of Collaboration and Knowledge (June 27, 2012). Administrative Management Processes, Forthcoming, Available at SSRN: https://ssrn.com/abstract=2094262

Anna Rozeva

Technical University-Sofia ( email )

Sofia
Bulgaria

Roumiana Tsankova (Contact Author)

Technical University-Sofia ( email )

8 Kl. Ochridski bul.
Sofia, 1000
Bulgaria
+35929653243 (Phone)
+35929653487 (Fax)

HOME PAGE: http://fman.tu-sofia.bg

Alexander Nikov

affiliation not provided to SSRN ( email )

Ashok Sahai

affiliation not provided to SSRN ( email )

Koffka Khan

University of the West Indies (Saint Augustine) ( email )

St. Augustine
Cave Hill Campus
St Michael, 868
Jamaica

Hepzi Soon

affiliation not provided to SSRN ( email )

Iva Ivanova

affiliation not provided to SSRN ( email )

Efari Syuleyman

affiliation not provided to SSRN ( email )

Nayden Naydenov

affiliation not provided to SSRN ( email )

Vladimir Stanchev

Technical University of Sofia ( email )

8 Kl. Ochridski bul.
Sofia, 1000
Bulgaria

Snezhana Georgieva

affiliation not provided to SSRN ( email )

Stefka Dimitrova

affiliation not provided to SSRN ( email )

Ludmila Mladkova

University of Economics, Prague ( email )

nam. W.Churchilla 4
Czech Republic

Martin Ivanov

affiliation not provided to SSRN ( email )

Lina Stoeva

affiliation not provided to SSRN ( email )

Christian Geiger

affiliation not provided to SSRN ( email )

Orlin Marinov

Independent ( email )

Georgi Popov

affiliation not provided to SSRN ( email )

Roumen Trifonov

affiliation not provided to SSRN ( email )

Dimo Chotrov

Technical University of Sofia ( email )

8 Kl. Ochridski bul.
Sofia, 1000
Bulgaria

Stoyan Maleshkov

Technical University of Sofia ( email )

8 Kl. Ochridski bul.
Sofia, 1000
Bulgaria

Angel Bachvarov

Technical University of Sofia ( email )

8 Kl. Ochridski bul.
Sofia, 1000
Bulgaria

Nadya Gilina

affiliation not provided to SSRN ( email )

George Manliev

affiliation not provided to SSRN ( email )

Julian Dimitrov

affiliation not provided to SSRN ( email )

Deyan Lyubenov

affiliation not provided to SSRN ( email )

Tanya Panayotova

affiliation not provided to SSRN ( email )

Ognyan Andreev

Technical University of Sofia ( email )

8 Kl. Ochridski bul.
Sofia, 1000
Bulgaria

HOME PAGE: http://www.tu-sofia.bg

Tereza Todorova

Technical University of Sofia ( email )

8 Kl. Ochridski bul.
Sofia, 1000
Bulgaria

Gergana Todorova-Ignatovska

affiliation not provided to SSRN ( email )

Aleksandar Petkov

University of Ruse ( email )

8 Studentska Street
Ruse, 7017
Bulgaria

HOME PAGE: http://www.uni-ruse.bg

Tanya Vasileva

Technical University of Sofia ( email )

8 Kl. Ochridski bul.
Sofia, 1000
Bulgaria

Christo Teliatinov

affiliation not provided to SSRN ( email )

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