Abstract

http://ssrn.com/abstract=2095192
 


 



Municipal Government ICT in 3.11 Crisis: Lessons from the Great East Japan Earthquake and Tsunami Crisis


Mihoko Sakurai


Keio University

Jiro Kokuryo


Keio University

June 28, 2012

Berkman Center Research Publication No. 2012-14

Abstract:     
A structured field survey of ICT divisions in 13 municipalities in areas devastated by the Great East Japan Earthquake and Tsunami on March 11, 2011 revealed 1) lack of ICT business continuity plans (BCP), 2) importance (and lack of) a comprehensive data backup policy, 3) necessity to deal with diverse situations, 4) importance of organizing a collaborative network among governments and private sectors, 5) importance of securing power and network supply, among many other observations. Recommendations are made based on the findings on how to formulate a BCP that can deal with a diverse range of situations, and policies in creating a collaborative network of a diverse range of organizations to protect vital information infrastructure in crisis. Strong interests were shown toward the use of cloud technologies for future backup purposes.

Number of Pages in PDF File: 46

Keywords: Japan, Earthquake, Tsunami, ICT, network, data, risk, information assurance

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Date posted: June 29, 2012 ; Last revised: November 14, 2013

Suggested Citation

Sakurai, Mihoko and Kokuryo, Jiro, Municipal Government ICT in 3.11 Crisis: Lessons from the Great East Japan Earthquake and Tsunami Crisis (June 28, 2012). Berkman Center Research Publication No. 2012-14. Available at SSRN: http://ssrn.com/abstract=2095192 or http://dx.doi.org/10.2139/ssrn.2095192

Contact Information

Mihoko Sakurai (Contact Author)
Keio University ( email )
2-15-45 Mita
Minato-ku
Tokyo, 108-8345
Japan
Jiro Kokuryo
Keio University ( email )
2-15-45 Mita
Minato-ku
Tokyo, 108-8345
Japan
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