Abstract

http://ssrn.com/abstract=2150301
 


 



Perspective Matters: Sharing of Crisis Information in Social Media


Rongjuan Chen


Stevens Institute of Technology - Wesley J. Howe School of Technology Management

Yasuaki Sakamoto


Stevens Institute of Technology - Wesley J. Howe School of Technology Management

September 10, 2012

Hawaii International Conference on System Sciences, 2013

Abstract:     
In this paper, we examined information sharing behavior in social media when one was taking the perspective of self versus other. We found that imagining self in a disaster center, Fukushima, Japan, increased the likelihood of sharing crisis information relative to imagining another person, John, in the same place. People's intention to share crisis information by default, without being asked to take any perspective, paralleled the intention to share when taking another person’s perspective. Moreover, when the information was associated with negative feelings, such as worry or fear, it was more likely to be shared; when the information was perceived confusing or uninteresting, it was less likely to be shared.

Number of Pages in PDF File: 9

Keywords: Information sharing, social media, perspective taking, crisis management, feeling

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Date posted: September 22, 2012 ; Last revised: February 23, 2013

Suggested Citation

Chen, Rongjuan and Sakamoto, Yasuaki, Perspective Matters: Sharing of Crisis Information in Social Media (September 10, 2012). Hawaii International Conference on System Sciences, 2013. Available at SSRN: http://ssrn.com/abstract=2150301

Contact Information

Rongjuan Chen
Stevens Institute of Technology - Wesley J. Howe School of Technology Management ( email )
Hoboken, NJ 07030
United States

Yasuaki Sakamoto (Contact Author)
Stevens Institute of Technology - Wesley J. Howe School of Technology Management ( email )
Hoboken, NJ 07030
United States

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