Abstract

http://ssrn.com/abstract=2193115
 


 



The Theory of Crowd Capital


John Prpic


Lulea University of Technology

Prashant Shukla


Simon Fraser University, Beedie School of Business; University of Toronto - Rotman School of Management

2012

Prpić, J., & Shukla, P. (2013). The Theory of Crowd Capital. Proceedings of the Hawaii International Conference on System Sciences #46. January 2013, Maui, Hawaii, USA. IEEE Computer Society Press.

Abstract:     
We are seeing more and more organizations undertaking activities to engage dispersed populations through Information Systems (IS). Using the knowledge-based view of the organization, this work conceptualizes a theory of Crowd Capital to explain this phenomenon. Crowd Capital is a heterogeneous knowledge resource generated by an organization, through its use of Crowd Capability, which is defined by the structure, content, and process by which an organization engages with the dispersed knowledge of individuals – the Crowd. Our work draws upon a diverse literature and builds upon numerous examples of practitioner implementations to support our theorizing. We present a model of Crowd Capital generation in organizations and discuss the implications of Crowd Capital on organizational boundary and on IS research.

Number of Pages in PDF File: 16

Keywords: Crowd Capital, Crowd Capability, KBV, RBV, Heterogeneous Knowledge, Dispersed Knowledge, Hayek, IS, Social Capital, Intellectual Capital, Crowdsourcing, Prediction Markets, Peer Production, Open Innovation, Collective Intelligence, Wikis, Wikipedia, ReCaptcha, Citizen Science, Gamification, Foldit


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Date posted: December 23, 2012 ; Last revised: February 13, 2015

Suggested Citation

Prpic, John and Shukla, Prashant, The Theory of Crowd Capital (2012). Prpić, J., & Shukla, P. (2013). The Theory of Crowd Capital. Proceedings of the Hawaii International Conference on System Sciences #46. January 2013, Maui, Hawaii, USA. IEEE Computer Society Press. . Available at SSRN: http://ssrn.com/abstract=2193115

Contact Information

John Prpic (Contact Author)
Lulea University of Technology ( email )
Sweden
Prashant Shukla
Simon Fraser University, Beedie School of Business ( email )
500 Granville Street
Vancouver, British Colombia V6C 1X6
Canada
HOME PAGE: http://phdinstrategicmanagement.wordpress.com/
University of Toronto - Rotman School of Management ( email )
105 St. George Street
Toronto, Ontario M5S 3E6
Canada
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