Abstract

http://ssrn.com/abstract=2253220
 
 

References (10)



 


 



The Balanced Scorecard, Alphabet of the Modern Management: From Concept to Implement


Akbar Javadian Kootanaee


University of Mysore - Department of Commerce

Hamidreza Javadian Kootanaee


University of Tehran

Hosein Hoseinian


Independent

Hamid Foladi Talari


Islamic Azad University (IAU)

Jan 2013


Abstract:     
The balanced scorecard is one of the most successful, endurable management concepts in recent years. The balanced scorecard is a performance measurement tool developed in 1992 by Harvard Business School professor Robert S. Kaplan and management consultant David P. Norton. Kaplan and Norton's research led them to believe that traditional financial measures, such as return on investment, could not provide an accurate picture of a company's performance in the innovative business environment of the 1990s. The balanced scorecard provides a framework for managers to use in linking different types of measurements together. Kaplan and Norton recommend looking at the business from four perspectives: the customer's perspective; an internal business perspective; an innovation and learning perspective; and the financial (or shareholder's) perspective. Using the overall corporate strategy as a guide, managers derive three to five goals related to each perspective. Then they develop specific measures to support each goal.

Number of Pages in PDF File: 14

Keywords: balanced scorecard, management accounting, financial measures

JEL Classification: L16, L90, M40, M11

working papers series


Download This Paper

Date posted: April 18, 2013  

Suggested Citation

Javadian Kootanaee, Akbar and Kootanaee, Hamidreza Javadian and Hoseinian, Hosein and Talari, Hamid Foladi, The Balanced Scorecard, Alphabet of the Modern Management: From Concept to Implement (Jan 2013). Available at SSRN: http://ssrn.com/abstract=2253220 or http://dx.doi.org/10.2139/ssrn.2253220

Contact Information

Akbar Javadian Kootanaee (Contact Author)
University of Mysore - Department of Commerce ( email )
Mysore
Karnataka
India
Hamidreza Javadian Kootanaee
University of Tehran ( email )
Amirabad e shomali, kuye daneshgah e Tehran
Tehran, Tehran 5433174616
Iran
Hosein Hoseinian
Independent ( email )
No Address Available
Hamid Foladi Talari
Islamic Azad University (IAU) ( email )
Tehran
Iran
Feedback to SSRN


Paper statistics
Abstract Views: 464
Downloads: 155
Download Rank: 110,191
References:  10

© 2014 Social Science Electronic Publishing, Inc. All Rights Reserved.  FAQ   Terms of Use   Privacy Policy   Copyright   Contact Us
This page was processed by apollo5 in 0.313 seconds