The Contours of Crowd Capability
Simon Fraser University (SFU) - Beedie School of Business
Simon Fraser University, Beedie School of Business; University of Toronto - Rotman School of Management
September 11, 2013
Prpić, J & Shukla, P. 2014. The Contours of Crowd Capability, Proceedings of the 47th Annual Hawaii International Conference on System Sciences, Big Island Hawaii, January 6-9, Computer Society Press, 2014. Best Paper Nomination.
In this work we use the theory of Crowd Capital as a lens to compare and contrast a number of IS tools currently in use by organizations for crowd-engagement purposes. In doing so, we contribute to both the practitioner and research domains. For the practitioner community we provide decision-makers with a convenient and useful resource, in table-form, outlining in detail some of the differing potentialities of crowd-engaging IS. For the research community we begin to unpack some of the key properties of crowd-engaging IS, including some of the differing qualities of the crowds that these IS application engage.
Number of Pages in PDF File: 10
Keywords: Crowd Capital, Crowd Capability, Dispersed Knowledge, Captive Crowds, Public Crowds, Curated Crowds, Episodic IS, Collaborative IS, Crowdsourcing, Prediction Markets, Citizen Science, Peer Production, Open Innovation, Wikis, Wikipedia, ReCAPTCHA, M-Turk, Heterogeneous Knowledge, HayekAccepted Paper Series
Date posted: September 13, 2013 ; Last revised: February 23, 2014
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