Abstract

http://ssrn.com/abstract=2335056
 


 



Feelings and Perspective Matter: Sharing of Crisis Information in Social Media


Rongjuan Chen


Stevens Institute of Technology - Wesley J. Howe School of Technology Management

Yasuaki Sakamoto


Stevens Institute of Technology - Wesley J. Howe School of Technology Management

October 2, 2013

Howe School Research Paper No. 2013-20

Abstract:     
In this work, we examined people’s tendency to share information discussing the Great East Japan Earthquake and analyzed their feelings in response to a message, in three conditions: (1) when they thought about themselves in a disaster center, (2) when they thought about another person, John, in a disaster center, and (3) when they did not take any perspective. We successfully replicated our previous work and extended it by suggesting that feelings could predict information sharing behavior. We then proposed a model of sharing crisis information and provided implications for developing and advancing social media technologies to enhance crisis communication.

Number of Pages in PDF File: 11

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Date posted: October 4, 2013  

Suggested Citation

Chen, Rongjuan and Sakamoto, Yasuaki, Feelings and Perspective Matter: Sharing of Crisis Information in Social Media (October 2, 2013). Howe School Research Paper No. 2013-20. Available at SSRN: http://ssrn.com/abstract=2335056 or http://dx.doi.org/10.2139/ssrn.2335056

Contact Information

Rongjuan Chen (Contact Author)
Stevens Institute of Technology - Wesley J. Howe School of Technology Management ( email )
Hoboken, NJ 07030
United States

Yasuaki Sakamoto
Stevens Institute of Technology - Wesley J. Howe School of Technology Management ( email )
Hoboken, NJ 07030
United States

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