Abstract

http://ssrn.com/abstract=2414478
 


 



Making Experience Count: The Role of Reflection in Individual Learning


Giada Di Stefano


HEC Paris

Francesca Gino


Harvard University - Harvard Business School

Gary P. Pisano


Harvard Business School

Bradley R. Staats


University of North Carolina Kenan-Flagler Business School

June 14, 2016

Harvard Business School NOM Unit Working Paper No. 14-093
Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 14-093

Abstract:     
In this paper, we build on research on the microfoundations of strategy and learning processes to study the individual underpinnings of organizational learning. We argue that once an individual has accumulated a certain amount of experience with a task, the benefit of accumulating additional experience is inferior to the benefit of deliberately articulating and codifying the experience accumulated in the past. We explain the superior performance outcomes associated with such deliberate learning efforts using both a cognitive (improved task understanding) and an emotional (increased self-efficacy) mechanism. We study the proposed framework by means of a mixed-method experimental design that combines the reach and relevance of a field experiment with the precision of two laboratory experiments. Our results support the proposed theoretical framework and bear important implications from both a theoretical and practical viewpoint.

Number of Pages in PDF File: 37

Keywords: learning, codification, knowledge, self-efficacy, causal ambiguity, field experiment


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Date posted: March 26, 2014 ; Last revised: June 14, 2016

Suggested Citation

Di Stefano, Giada and Gino, Francesca and Pisano, Gary P. and Staats, Bradley R., Making Experience Count: The Role of Reflection in Individual Learning (June 14, 2016). Harvard Business School NOM Unit Working Paper No. 14-093; Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 14-093. Available at SSRN: http://ssrn.com/abstract=2414478 or http://dx.doi.org/10.2139/ssrn.2414478

Contact Information

Giada Di Stefano (Contact Author)
HEC Paris ( email )
1, rue de la Libération
Jouy-en-Josas, 78351
France
HOME PAGE: http://www.giadadistefano.com

Francesca Gino
Harvard University - Harvard Business School ( email )
Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States
Gary Pisano
Harvard Business School ( email )
Technology & Operations Management Unit
Morgan Hall
Boston, MA 02163
United States
617-495-6562 (Phone)
617-496-5265 (Fax)
Bradley R. Staats
University of North Carolina Kenan-Flagler Business School ( email )
McColl Building, CB#3490
Chapel Hill, NC 27599
United States

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