Conflict Resolution in Healthcare
E. H. Morreim
University of Tennessee Health Science Center- College of Medicine, Department of Internal Medicine
January 1, 2014
Connections, January 2014
This article discusses in-house conflict resolution processes for healthcare, particularly focusing on institutions such as hospitals, hospital systems and ACOs/accountable care organizations. These processes differ markedly from the pre-trial mediation familiar to health lawyers and, because they are now essential, health lawyers need to be conversant with them.
First, as attorneys create new relationships for clients, they need to foster durability of those relationships. They need to build conflict resolution structures directly into the relationships.
Second, since health lawyers may be directly involved in some conflict negotiations, they need to understand how to serve in a collaborative rather than adversarial mode, to preserve and improve rather than sever relationships.
Number of Pages in PDF File: 5
Keywords: healthcare, mediation, conflict resolution, law, health law, collaborative lawAccepted Paper Series
Date posted: June 27, 2014
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