Development Through Empowerment: Delivering Effective Public Services — A Literature Review
36 Pages Posted: 14 Aug 2014
Date Written: December 2013
Abstract
This paper reviews the channels through which empowerment may improve the efficiency and quality of public service delivery, particularly in developing Asia. Departing from a macro perspective, we focus and revisit microeconomic evidence for three broad measures aimed at empowering the poor: empowerment through voice, empowerment through exit, and empowerment through information.
Keywords: empowerment, public service delivery, accountability
JEL Classification: H40, Y30
Suggested Citation: Suggested Citation
Xu, Guo and Xu, Guo, Development Through Empowerment: Delivering Effective Public Services — A Literature Review (December 2013). Asian Development Bank Economics Working Paper Series No. 382, Available at SSRN: https://ssrn.com/abstract=2479140 or http://dx.doi.org/10.2139/ssrn.2479140
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