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Voice or Public Sector Management? An Empirical Investigation of Determinants of Public Sector Performance based on a Survey of Public Officials


Daniel Kaufmann


The Brookings Institution

Gil Mehrez


International Monetary Fund (IMF)

Tugrul Gurgur


Central Bank of the Republic of Turkey

World Bank Research Working Paper

June 2002

Abstract:     
Drawing on an in-depth governance micro-survey of public officials within a country, we address empirically the question of the relative importance of the various determinants of governance. We investigate the causes of poor governance, and show that commonly made inferences about policy based on simple correlation can be highly misleading, because the high correlation between the various governance (and public sector management) determinants, as well as the endogeneity in these variables. We find that undue emphasis may have been given in previous work to a number of conventional public sector management variables (such as civil servant wages, internal enforcement of rules, autonomy of agency by fiat, etc.), while undermining the priority due to more 'external' (to public sector management) variables, such as external voice, transparency, and politicization. The latter set of 'voice'-related variables has larger affect on the quality of service and corruption than the more traditional public sector management type of variables. Further work drawing in depth on country-specific surveys in other settings is warranted to ascertain with more confidence whether a shift towards more prominence to transparency and 'voice'-type of variables is needed, backstopping the results for Bolivia in this paper.

Number of Pages in PDF File: 45

Keywords: Governance, corruption, public officials, policy, public sector management

JEL Classification: C32, C42, C81, H32, P16, H4, O17

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Date posted: July 20, 2002  

Suggested Citation

Kaufmann, Daniel and Mehrez, Gil and Gurgur, Tugrul, Voice or Public Sector Management? An Empirical Investigation of Determinants of Public Sector Performance based on a Survey of Public Officials (World Bank Research Working Paper). June 2002. Available at SSRN: http://ssrn.com/abstract=316865 or http://dx.doi.org/10.2139/ssrn.316865

Contact Information

Daniel Kaufmann
The Brookings Institution ( email )
1775 Massachusetts Avenue, NW
Washington, DC 20036
United States
202-797-6257 (Phone)
HOME PAGE: http://www.thekaufmannpost.net
Gil Mehrez (Contact Author)
International Monetary Fund (IMF) ( email )
700 19th Street NW
Washington, DC 20431
United States
Tugrul Gurgur
Central Bank of the Republic of Turkey ( email )
Istiklal Cad. 10 Ulus
06100 Ankara
Turkey
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