The Enlightened Negotiator: What is the Best Type of Interaction?

Abstract:     
One of the most profound breakthroughs for students in negotiation courses is the realization that negotiations are not always win-lose, or more technically fixed-sum situations. However, many students of negotiation express frustration and exasperation when they attempt these new-found skills in 'real world' negotiations. This dilemma points to a fundamental misassumption about negotiation: the faulty belief that in order to reach integrative (win-win) agreements, both people need to be enlightened, that is, not only aware of the possibility of win-win, but actively committed to reaching win-win deals. In this research we examine whether or not enlightened negotiators can reach integrative outcomes even when the other party is un-enlightened. Furthermore, we investigate whether or not the particular interaction approach taken by the enlightened party is critical.

Keywords: Negotiation, communication style, relationship

Working Paper Series