Abstract

http://ssrn.com/abstract=427920
 
 

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The Interpersonal Effects of Anger and Happiness on Negotiation Behavior and Outcomes


Gerben A. Van Kleef


University of Amsterdam - Department of Psychology

Carsten K. W. De Dreu


University of Amsterdam - Department of Psychology

Antony S. R. Manstead


University of Amsterdam - Department of Psychology


Journal of Personality and Social Psychology, Forthcoming

Abstract:     
How do emotions affect the opponent's behavior in a negotiation? Two experiments explored the interpersonal effects of anger and happiness. In Study 1, participants received information about the emotion (anger vs. happiness vs. no emotion) of their (fake) opponent. Participants with an angry opponent made lower demands and larger concessions than did participants with a happy opponent, those with a non-emotional opponent falling in between. Furthermore, the opponent's emotions induced similar emotions in the participants (i.e., "emotional contagion"), and participants with a happy opponent evaluated the opponent and the negotiation more favorably than did participants with an angry opponent. In Study 2, participants received information about both the opponent's experienced and communicated emotions. As predicted, angry communications (unlike happy ones) induced fear and thereby mitigated the effect of the opponent's experienced emotion.

Note: This is a description of the article and not the actual abstract.

Keywords: Negotiation, emotion, interpersonal

Accepted Paper Series





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Date posted: July 24, 2003  

Suggested Citation

van Kleef, Gerben A. and De Dreu, Carsten K. W. and Manstead, Antony S. R., The Interpersonal Effects of Anger and Happiness on Negotiation Behavior and Outcomes. Journal of Personality and Social Psychology, Forthcoming. Available at SSRN: http://ssrn.com/abstract=427920

Contact Information

Gerben A. Van Kleef (Contact Author)
University of Amsterdam - Department of Psychology ( email )
Roetersstraat 15
Amsterdam, 1018 WB
Netherlands
+31 20 525 6633 (Phone)
+31 20 639 0531 (Fax)
Carsten K. W. De Dreu
University of Amsterdam - Department of Psychology ( email )
Roetersstraat 15
Amsterdam, 1018 WB
Netherlands
+31 20 525 6865 (Phone)
+31 20 639 0531 (Fax)
HOME PAGE: http://www.psy.uva.nl/ResEdu/AO/People/Dreu/deDreu.html
Antony S. R. Manstead
University of Amsterdam - Department of Psychology ( email )
Roetersstraat 15
Amsterdam, 1018 WB
Netherlands
+31 20 525 6892 (Phone)
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