Abstract

http://ssrn.com/abstract=473442
 


 



How Trust Is Achieved in Free Markets


Daniel B. Klein


George Mason University - Department of Economics


Cata Policy Report, Vol. XIX, No. 6, November/December 1997

Abstract:     
Suppose the muffler drops off your car in the middle of Iowa. You pull off the interstate and find Joe's Auto Repair. The mechanics at Joe's see that you are from out of state. They know that, regardless of how fairly they treat you, you will not be returning and will not be speaking to other potential customers. Hence, caution is advised. Then you notice a Meineke shop down the road. You will never be returning to that Meineke shop either, but for some reason you have more trust in Meineke.

Number of Pages in PDF File: 6

Keywords: trust, reputation, seal of approval, assurance, promise

Accepted Paper Series





Download This Paper

Date posted: December 1, 2003  

Suggested Citation

Klein, Daniel B., How Trust Is Achieved in Free Markets. Cata Policy Report, Vol. XIX, No. 6, November/December 1997. Available at SSRN: http://ssrn.com/abstract=473442 or http://dx.doi.org/10.2139/ssrn.473442

Contact Information

Daniel B. Klein (Contact Author)
George Mason University - Department of Economics ( email )
4400 University Drive
Fairfax, VA 22030
United States
Feedback to SSRN


Paper statistics
Abstract Views: 822
Downloads: 129
Download Rank: 132,130

© 2014 Social Science Electronic Publishing, Inc. All Rights Reserved.  FAQ   Terms of Use   Privacy Policy   Copyright   Contact Us
This page was processed by apollo2 in 0.328 seconds