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http://ssrn.com/abstract=509683
 
 

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An Integrated and Collaborative Framework for Business Design: A Knowledge Engineering Approach


Satwik Seshasai


Massachusetts Institute of Technology (MIT) - Electrical Engineering and Computer Science

Amar Gupta


Pace University - The Seidenberg School of Computer Science and Information Systems

Ashwani Kumar


affiliation not provided to SSRN

February 2004

MIT Sloan Working Paper No. 4469-04; Eller College Working Paper No. 1013-05

Abstract:     
Many large-scale endeavors, especially the ones that need to be performed on an occasional basis, are performed on a de novo basis. Whether one is designing a spacecraft or a dam, or launching a sales campaign, each endeavor tends to have a life of its own. Very little knowledge, if any, is transferred from one business or engineering design endeavor to a successive one. This paper describes an approach that involves the acquisition of raw information from the keystrokes entered by the user while performing the primary activity. Such information is distilled to produce knowledge for future use, without imposing additional burden on human users involved in the first endeavor or the succeeding endeavors. The paper also describes a complementary approach that significantly reduces the time and effort spent by human beings in articulating their requirements, and specifically, in terms of delineating the indifference points among a set of feasible alternatives. Both these approaches have been validated in a complex multi-organizational situation related to spacecrafts. The approaches can be applied, either singly or jointly, to a broad class of business and engineering scenarios. They incorporate the notion of automated knowledge acquisition, discovery, management, and dissemination. The proposed approach is discussed in the context of supporting work-teams that are distributed both on geographic and temporal basis, thereby creating a "24-hour Knowledge Factory" environment.

Number of Pages in PDF File: 26

Keywords: Business Process Management; Knowledge Engineering; Multi-attribute Tradespace; Design Rationale; Utility Function.

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Date posted: March 25, 2004  

Suggested Citation

Seshasai, Satwik and Gupta, Amar and Kumar, Ashwani, An Integrated and Collaborative Framework for Business Design: A Knowledge Engineering Approach (February 2004). MIT Sloan Working Paper No. 4469-04; Eller College Working Paper No. 1013-05. Available at SSRN: http://ssrn.com/abstract=509683 or http://dx.doi.org/10.2139/ssrn.509683

Contact Information

Satwik Seshasai
Massachusetts Institute of Technology (MIT) - Electrical Engineering and Computer Science ( email )
47 Norris Street
Cambridge, MA 02140
United States
617-233-6725 (Phone)
Amar Gupta (Contact Author)
Pace University - The Seidenberg School of Computer Science and Information Systems ( email )
163 William Street
New York, NY 10038
United States
Ashwani Kumar
affiliation not provided to SSRN
No Address Available
Feedback to SSRN


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