Abstract

http://ssrn.com/abstract=908399
 
 

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The Marriott Corporation Human Resources Department (A): Managing a Low-Wage Work Force


Patricia H. Werhane


University of Virginia - Darden School of Business

Orson W. Watson


Independent

Jenny Mead


University of Virginia - Darden School of Business


UVA-E-0129

Abstract:     
The Marriott Corporation, family owned and run, has always had a nonunion stance. Its welfare-to-work programs have angered unions but have also created a more reliable low-wage work force. This series of cases (see also the B case, UVA-E-0130, and the supplement, UVA-E-0131) deals with the company's efforts to reduce turnover in its low-wage positions (thus saving money), help those on welfare find employment, and maintain its traditionally high standards of operation.

Number of Pages in PDF File: 6

Keywords: ethical issues, human resources, management of, labor relations, labor unions, management philosophy, managerial ethics, service industries, management of

JEL Classification:

Case and Teaching Paper Series





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Date posted: October 21, 2008  

Suggested Citation

Werhane, Patricia H. and Watson, Orson W. and Mead, Jenny, The Marriott Corporation Human Resources Department (A): Managing a Low-Wage Work Force. , Vol. , pp. 1-6, . Available at SSRN: http://ssrn.com/abstract=908399

Contact Information

Patricia Werhane (Contact Author)
University of Virginia (UVA) - Darden School of Business ( email )
P.O. Box 6550
Charlottesville, VA 22906-6550
United States
434-924-4840 (Phone)
HOME PAGE: http://www.darden.virginia.edu/faculty/werhane.htm
Orson W. Watson
Independent
No Address Available
Jenny Mead
University of Virginia (UVA) - Darden School of Business ( email )
P.O. Box 6550
Charlottesville, VA 22906-6550
United States
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