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Hedonic versus Informational Evaluations: Task Dependent Preferences for Sequences of Outcomes


Gal Zauberman


University of Pennsylvania - Marketing Department

Kristin Diehl


University of Southern California - Marshall School of Business

Dan Ariely


Duke University - Fuqua School of Business


Journal of Behavioral Decision Making, Vol. 19, pp. 191-211, 2006

Abstract:     
This work examines how people form evaluations of extended experiences that vary in valence and intensity. It is documented that when people retrospectively evaluate such experiences, not all information is weighted equally. Some prior research demonstrates that earlier parts are weighted more than later parts, while other research shows the opposite. In this paper we suggest that differences in evaluation tasks shift the focus to different aspects of the experience, causing individuals to be differentially influenced by earlier or later parts of the experience. We show that ratings of feelings (hedonic evaluation tasks) lead to stronger preferences for improving experiences than do evaluative judgments (informational evaluation tasks), suggesting that later aspects of the experience are weighted more heavily in affective tasks. In addition, we investigate other evaluation tasks, demonstrating that whether the task is descriptive or predictive and whether the target of the evaluation is the source of the experience or the experience itself also alter the weight given to different parts of the experience. Our studies demonstrate systematic shifts driven by these different evaluation task, revealing changes in overall evaluations as well as changes in the underlying weighting of key characteristics of the experience (i.e. start, end, and trend).

Number of Pages in PDF File: 21

Keywords: Order Effects, Hedonic Evaluation, Sequences, Time

JEL Classification: D90, M31

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Date posted: July 17, 2006  

Suggested Citation

Zauberman, Gal, Diehl, Kristin and Ariely, Dan, Hedonic versus Informational Evaluations: Task Dependent Preferences for Sequences of Outcomes. Available at SSRN: http://ssrn.com/abstract=916360

Contact Information

Gal Zauberman (Contact Author)
University of Pennsylvania - Marketing Department ( email )
700 Jon M. Huntsman Hall
3730 Walnut Street
Philadelphia, PA 19104-6340
United States

Kristin Diehl
University of Southern California - Marshall School of Business ( email )
701 Exposition Blvd
Los Angeles, CA 90089
United States
Dan Ariely
Duke University - Fuqua School of Business ( email )
Box 90120
Durham, NC 27708-0120
United States
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