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http://ssrn.com/abstract=920231
 
 

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Complex Incremental Product Innovation in Established Service Firms: A Micro Institutional Perspective


Patrick A.M. Vermeulen


Tilburg University - Department of Organization Studies

Frans A. J. Van Den Bosch


Erasmus University Rotterdam (EUR) - Department of Strategic Management and Entrepreneurship; Erasmus Research Institute of Management (ERIM)

H. W. Volberda


Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM); Erasmus Research Institute of Management (ERIM)

July 24, 2006

ERIM Report Series Reference No. ERS-2006-037-STR

Abstract:     
Many product innovation studies have described key determinants that should lead to successful incremental product innovation. Despite numerous studies suggesting how incremental product innovation should be successfully undertaken, many firms still struggle with this type of innovation. In this paper, we use an institutional perspective to investigate why established firms in the financial services industry struggle with their complex incremental product innovation efforts. We argue that although the impact of micro institutional forces is often overlooked in innovation studies, these forces matter for innovation success. Our study complements the existing innovation literature and provides an additional explanation why incremental product innovation is highly complex and suffers from several liabilities in established firms. Using qualitative data from the Dutch financial services sector collected over the period 1997-2002, the paper illustrates how micro institutional forces at the business unit level affect complex incremental product innovation and how the interaction of these forces delivers their impact.

Number of Pages in PDF File: 33

Keywords: Financial Services Sector, Micro Institutional Forces, Neo-Institutional Theory, Complex Incremental Product Innovation

JEL Classification: M, D21, L20, O31, M11

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Date posted: August 7, 2006  

Suggested Citation

Vermeulen, Patrick A.M. and Van Den Bosch, Frans A. J. and Volberda, H. W., Complex Incremental Product Innovation in Established Service Firms: A Micro Institutional Perspective (July 24, 2006). ERIM Report Series Reference No. ERS-2006-037-STR. Available at SSRN: http://ssrn.com/abstract=920231

Contact Information

Patrick A.M. Vermeulen (Contact Author)
Tilburg University - Department of Organization Studies ( email )
P.O. Box 90153
Tilburg, 5000 LE
Netherlands
Frans A. J. Van Den Bosch
Erasmus University Rotterdam (EUR) - Department of Strategic Management and Entrepreneurship ( email )
RSM Erasmus University
Rotterdam, 3000 DR
Netherlands
+31 10 408 1955/2005 (Phone)
+31 10 453 0137 (Fax)
HOME PAGE: http://www.rsm.nl/fvandenbosch
Erasmus Research Institute of Management (ERIM)
P.O. Box 1738
3000 DR Rotterdam
Netherlands
Henk W. Volberda
Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM) ( email )
P.O. Box 1738
Room T08-21
3000 DR Rotterdam, 3000 DR
Netherlands
+31 10 408 2761 (Phone)
+31 10 408 9013 (Fax)
HOME PAGE: http://www.eur.nl/fbk/dep/dep4/faculty_members/Henk_Volberda
Erasmus Research Institute of Management (ERIM)
P.O. Box 1738
3000 DR Rotterdam
Netherlands
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