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http://ssrn.com/abstract=940079
 
 

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Positive Social Interactions and the Human Body at Work: Linking Organizations and Physiology


Emily Heaphy


University of Michigan - Stephen M. Ross School of Business

Jane E. Dutton


University of Michigan, Stephen M. Ross School of Business

October 2006

Ross School of Business Paper No. 1056
Academy of Management Review, September 2006

Abstract:     
Human physiological systems are highly responsive to positive social interactions, but the organizational importance of this finding has been largely unexplored. After reviewing the extant research, we illustrate how consideration of the physiological effects of positive social interactions at work opens new research questions about (a) how positive social interactions affect human capacity (e.g., work recovery, engagement) and (b) how organizational contexts (e.g., practices, culture and leadership) affect employee health and physiological resourcefulness. Finally, we address the practical implications of integrating physiological data into organizational research. Overall, our paper invites a fuller consideration of how employees' bodies are affected by everyday work interactions, and in so doing, encourages a stronger tie between human physiology and organizational research.

Number of Pages in PDF File: 59

Keywords: Relationship, Physiology, Body, High Quality Connections, Resourcefulness, Health

JEL Classification: M59

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Date posted: October 25, 2006  

Suggested Citation

Heaphy, Emily and Dutton, Jane E., Positive Social Interactions and the Human Body at Work: Linking Organizations and Physiology (October 2006). Ross School of Business Paper No. 1056; Academy of Management Review, September 2006. Available at SSRN: http://ssrn.com/abstract=940079 or http://dx.doi.org/10.2139/ssrn.940079

Contact Information

Emily Heaphy (Contact Author)
University of Michigan - Stephen M. Ross School of Business ( email )
701 Tappan Street
Ann Arbor, MI MI 48109
United States
Jane Dutton
University of Michigan, Stephen M. Ross School of Business ( email )
701 Tappan Street
2014 Paton Accounting Center
Ann Arbor, MI 48109-1234
United States
734-764-1376 (Phone)
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