Positive Social Interactions and the Human Body at Work: Linking Organizations and Physiology
University of Michigan - Stephen M. Ross School of Business
Jane E. Dutton
University of Michigan, Stephen M. Ross School of Business
Ross School of Business Paper No. 1056
Academy of Management Review, September 2006
Human physiological systems are highly responsive to positive social interactions, but the organizational importance of this finding has been largely unexplored. After reviewing the extant research, we illustrate how consideration of the physiological effects of positive social interactions at work opens new research questions about (a) how positive social interactions affect human capacity (e.g., work recovery, engagement) and (b) how organizational contexts (e.g., practices, culture and leadership) affect employee health and physiological resourcefulness. Finally, we address the practical implications of integrating physiological data into organizational research. Overall, our paper invites a fuller consideration of how employees' bodies are affected by everyday work interactions, and in so doing, encourages a stronger tie between human physiology and organizational research.
Number of Pages in PDF File: 59
Keywords: Relationship, Physiology, Body, High Quality Connections, Resourcefulness, Health
JEL Classification: M59
Date posted: October 25, 2006
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