A Critical Analysis of the Synergy between Egovernment and Related Policies in the United Kingdom

Abstract:     
Conventional models of eGovernment typically define the use of digital technology by public administration to produce more efficient, effective and accountable government, better policies and public services and improved information flows for business, organisations and the general public. eGovernment is, therefore, not an end in itself but a means to an end. Indeed, the characteristics of the policy are changing with the emergence of a new emphasis on "transformational government," enabled by technology, in which the delivery of public services through a "public value" test is now at the pinnacle of the agenda. This monograph explores the evolutionary process and progress of the policy, primarily from a UK perspective, and judges what its achievements and difficulties have been to date. In doing so, it considers the challenges arising as the relationship between government and the eGovernment agenda matures. It also considers whether the direction that the Government is taking on eGovernment ties in with the pursuit of related policies on modernisation of the public sector, information policy and the EU agenda.

Number of Pages in PDF File: 73

Keywords: eGovernment, transformational government, public policy, accessible public services, procurement and IT project management, information sharing, data management, local eGovernment, eGovernment and democracy, modernisation of the public sector, UK national information policy, EU eGovernment strategy

JEL Classification: K19

Accepted Paper Series