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Doing Well By Doing Good - Case Study: 'Fair & Lovely' Whitening Cream

Aneel G. Karnani
University of Michigan - Stephen M. Ross School of Business



Ross School of Business Working Paper No. 1063
Strategic Management Journal, Forthcoming

Abstract:     
According to the 'doing well by doing good' proposition, firms have a corporate social responsibility to achieve some larger social goals, and can do so without a financial sacrifice. This paper empirically examines this proposition by studying in depth the case of 'Fair & Lovely,' a skin whitening cream, marketed by Unilever in many countries in Asia and Africa, and, in particular, India. Fair & Lovely is indeed doing well; it is a profitable and fast growing brand. It is, however, not doing good, and I demonstrate its negative implications for public welfare. I conclude with thoughts on how to reconcile this divergence between private profits and public welfare.

Keywords: Corporate social responsibility, bottom of the pyramid

JEL Classifications: M14

Accepted Paper Series

Date posted: January 24, 2007 ; Last revised: April 27, 2007

Suggested Citation

Karnani, Aneel G., Doing Well By Doing Good - Case Study: 'Fair & Lovely' Whitening Cream. Ross School of Business Working Paper No. 1063; Strategic Management Journal, Forthcoming. Available at SSRN: http://ssrn.com/abstract=958087


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Contact Information

Aneel G. Karnani (Contact Author)
University of Michigan - Stephen M. Ross School of Business ( email )
701 Tappan Street
Ann Arbor, MI 48109
United States
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