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The Dishonesty of Honest People: A Theory of Self-Concept Maintenance

Nina Mazar
University of Toronto - Joseph L. Rotman School of Management

On Amir
University of California, San Diego - Rady School of Management

Dan Ariely
Duke University Fuqua Schoo lof Business



Journal of Marketing Research, Vol. 45, No. 6, pp. 633-644, 2008

Abstract:     
Dishonesty plays a large role in the economy. Causes for (dis)honest behavior seem to be based partially on external rewards, and partially on internal rewards. Here, we investigate how such external and internal rewards work in concert to produce (dis)honesty. We propose and test a theory of self-concept maintenance that allows people to engage to some level in dishonest behavior, thereby benefiting from external benefits of dishonesty, while maintaining their positive view about themselves in terms of being honest individuals. The results show that (1) given the opportunity to engage in beneficial dishonesty, people will engage in such behaviors; (2) the amount of dishonesty is largely insensitive to either the expected external benefits or the costs associated with the deceptive acts; (3) people know about their actions but do not update their self-concepts; (4) causing people to become more aware of their internal standards for honesty decreases their tendency for deception; and (5) increasing the "degrees of freedom" that people have to interpret their actions increases their tendency for deception. We suggest that dishonesty governed by self-concept maintenance is likely to be prevalent in the economy, and understanding it has important implications for designing effective methods to curb dishonesty.

Keywords: Honesty, Self concept, Cost - Benefit

JEL Classifications: D0, D6, K0, M0

Accepted Paper Series

Date posted: April 12, 2007 ; Last revised: August 12, 2009

Suggested Citation

Mazar, Nina, Amir, On and Ariely, Dan, The Dishonesty of Honest People: A Theory of Self-Concept Maintenance (2008). Journal of Marketing Research, Vol. 45, No. 6, pp. 633-644, 2008. Available at SSRN: http://ssrn.com/abstract=979648


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Contact Information

Nina Mazar (Contact Author)
University of Toronto - Joseph L. Rotman School of Management ( email )
105 St. George Street
Office 509
Toronto, Ontario M5S 3E6
Canada
+1 (416) 946-5650 (Phone)
+1 (416) 978-5433 (Fax)
HOME PAGE: http://rotman.utoronto.ca/nina.mazar
On Amir
University of California, San Diego - Rady School of Management ( email )
9500 Gilman Drive
Rady School of Management
La Jolla, CA 92093
United States
858-534-2023 (Phone)
858-534-0745 (Fax)
HOME PAGE: http://management.ucsd.edu/faculty/directory/amir/
Dan Ariely
Duke University Fuqua Schoo lof Business
Box 90120
Durham, NC 27708-0120
United States
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