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The Consequences of Information Overload in Knowledge Based Service EconomiesJoëlle Debelyaffiliation not provided to SSRN Magali DubossonUniversity of Applied Sciences Western Switzerland - Geneva School of Business Administration Emmanuel FragniereUniversity of Applied Sciences Western Switzerland - Geneva School of Business Administration July 2007 Abstract: We have conducted a survey research to measure the perception of the Genevese population regarding the problem of information overload. The sample size is 581. Main findings indicate that information overload is a real concern in Geneva and seems to affect the efficiency of companies. Themes like sources and mediums of communications, utility of information, information pollution are investigated. In the first part of the analysis, we propose descriptive statistics. In the second part we explore a few hypotheses that are tested.
Number of Pages in PDF File: 12 Keywords: Information overload, information pollution, business efficency, NICT, information utility, feeling of oppression, hypotheses testing JEL Classification: C1, D8, G14, L8 working papers seriesDate posted: August 9, 2007Suggested CitationContact Information
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