Training Programs: Evaluation of Trainees’ Expectations and Experience

Abstract

The purpose of this study is to find out the effectiveness of a training program from the perspective of the trainees. The literature suggests that the pre-training expectations of trainees can be compared with their post-training experience. The training program considered here in this paper was offered to 108 trainees of a leading private sector bank and was evaluated using Kirkpatrick’s model. Chi-square test revealed that the demographic variables are independent of the efficacy gap. A paired sample t-test concluded that the trainees’ experience does not exceed their expectations. The factor analysis indicated that the grouping of the variables into factors, fairly matches with the four levels of Kirkpatrick’s model with certain exceptions. Finally, a multiple regression analysis revealed that the factors extracted in factor analysis are significant in explaining training effectiveness.