Role of Trust on Outsourcing Success: Study of Commercial Banks Working in Sukkur Region, Sindh

Abstract

Trust, is recognized as heart of a partnership and has been interested topic for researchers in several disciplines. This article aims to measure its role in outsourcing success in commercial banks of Sukkur region. Primary data was collected from the commercial banks of sukkur region to test the model empirically and secondary data is used for literature review. The results confirmed that knowledge based trust & trust in vendor has significant positive relationship with outsourcing successes and strength of relationship is powerful/very much high to predict the outsourcing success that is debatable issue in all the organization private/public but especially employed in commercial banks.

Keywords: Outsourcing Success, Trust, Vendor Trust, Knowledge related Trust, Information related Trust, Commercial Banks