A Case for Partnering with Social Media Platforms to Protect Adolescents Online
ACM Conference on Human Factors in Computing Systems (CHI 2021)/Social Media as a Design and Research Site in HCI: Mapping Out Opportunities and Envisioning Future Uses Workshop
4 Pages Posted: 23 Jun 2021 Last revised: 23 Oct 2023
Date Written: May 15, 2021
Abstract
Social Media platforms collect data about their users, including basic demographic information (name, age, gender) as well as their interactions with other users. This rich multi-modal data could potentially be leveraged to identify trends that can be used to support the safety and well-being of adolescents. However, researchers who try to access such data are faced with a number of challenges getting access to such social media data. In this paper we present some the challenges we faced when creating a data set for our NSF funded project to improve adolescents’ online safety by developing human-centered algorithms for online risk detection, which led us to our position: Social media platforms should work alongside researchers to promote ethical and responsible research that benefits youth and works to prevent the risks they encounter online. Our goal in attending this workshop is to co-create best practices for facilitating ways for academics to work with social media companies to reduce the barriers posed when using social media as a research
site.
Keywords: HCI, Social Media, Privacy, Online risk detection, Adolescent Online Safety
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