Developing a Knowledge-based Perspective on Coordination: The Case of Global Software Projects

Information & Management, volume 45, issue 2, pages 96-108, March 2008, https://doi.org/10.1016/j.im.2008.01.001.

The University of Auckland Business School Research Paper

Posted: 8 Sep 2021

See all articles by Julia Kotlarsky

Julia Kotlarsky

University of Auckland Business School

Paul C van Fenema

Netherlands Defence Academy

Leslie Willcocks

London School of Economics & Political Science (LSE) - Department of Information Systems

Date Written: 2008

Abstract

We have attempted to bring together two areas which are challenging for both IS research and practice: forms of coordination and management of knowledge in the context of global, virtual software development projects. We developed a more comprehensive, knowledge-based model of how coordination can be achieved, and\illustrated the heuristic and explanatory power of the model when applied to global software projects experiencing different degrees of success. We first reviewed the literature on coordination and determined what is known about coordination of knowledge in global software projects. From this we developed a new, distinctive knowledge-based model of coordination, which was then employed to analyze two case studies of global software projects, at SAP and Baan, to illustrate the utility of the model. Full paper available at https://doi.org/10.1016/j.im.2008.01.001.

Keywords: Knowledge management, Knowledge flows, Coordination, Coordination mechanisms, Global software projects, Software development

Suggested Citation

Kotlarsky, Julia and van Fenema, Paul C and Willcocks, Leslie, Developing a Knowledge-based Perspective on Coordination: The Case of Global Software Projects (2008). Information & Management, volume 45, issue 2, pages 96-108, March 2008, https://doi.org/10.1016/j.im.2008.01.001., The University of Auckland Business School Research Paper, Available at SSRN: https://ssrn.com/abstract=3918693

Julia Kotlarsky (Contact Author)

University of Auckland Business School ( email )

12 Grafton Rd
Private Bag 92019
Auckland, 1010
New Zealand

HOME PAGE: http://https://unidirectory.auckland.ac.nz/profile/jkot131

Paul C Van Fenema

Netherlands Defence Academy ( email )

PO Box 90002
Breda, 4800
Netherlands

Leslie Willcocks

London School of Economics & Political Science (LSE) - Department of Information Systems ( email )

United States

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