Challenges of Effective of Circulation Services in Academic Library: A Case Study of Muhammadu Wabi Library, Federal Polytechnic Bauchi

Abstract

The focus of this study was to examine the problems to effective circulation services in academic library, the selected library for the study was Muhammadu Wabi library, Federal polytechnic Bauchi. the objectives of the study was to find out the services provided to users by the circulation unit, to ascertain whether the users are satisfied with the services, to determined the problems to effective use of circulation resources and to find out strategies for effective service delivery. Survey research method was used for the study and questionnaire was the instrument for the collection of relevant data for the study. 43 questionnaires were distributed to the library staff (respondents) and 36 copies were returned, while 95 were distributed to the library users out of which 78 copies were returned. Data was analyzed using simple statistical methods (frequency and percentage). The major findings of the study revealed the most common service provided to the section is lending service, registration of user, and inter library loan and the services were indentified as relevant to the need of users. Lack of fund is the major problem of the section, other problems are lack of awareness, staffing, over population, lack of facilities and overdue cases. the strategies for improving the services in the section is library management support, majority of the respondents are satisfied with the services of the section and the results of the findings shows that the services are helpful to research and leaning activities of the users also, the problem encountered in the section are inadequate staffing, lack of awareness and absence of online circulation service. The study recommends that more financial support is required to boost the activities of the section, there is need to promote awareness on the activities of the section among users, circulation staff need to improve on their ICT skills, to more with the emerging changes, circulation services and other library services need to be automated.

Citation: Abdulhadi Abdullahi Muhammad Abdulhamid and Musa Muhammad Hayatu (2021) Challenges of Effective of Circulation Services in Academic Library: A Case Study of Muhammadu Wabi Library, Federal Polytechnic Bauchi, International Journal of Library and Information Science Studies, Vol.7, No.5, pp.37-46

Keywords: circulation services, academic library, Muhammadu Wabi Library, federal polytechnic Bauchi