Eyes Everywhere: Amazon's Surveillance Infrastructure and Revitalizing Worker Power - An Update

Abstract

In September 2020, the Open Markets Institute published a report detailing Amazon’s extensive worker surveillance practices. Since then, Amazon has continued to radically expand its capacity for spying on its own employees and contractors. This paper is a short update detailing the corporation’s latest attempts to amplify and widen its worker surveillance practices over the past 12 months. Amazon’s worker surveillance practices continue to be a critical aspect of the corporation enhancing and fortifying its market dominance as well as to controlling and exploiting its workers.