Information Frictions and Take-up of Government Credit Programs

72 Pages Posted: 5 Jul 2023 Last revised: 23 Feb 2026

See all articles by Pulak Ghosh

Pulak Ghosh

Indian Institute of Management (IIMB), Bangalore

Apoorv Gupta

Dartmouth College

Jacopo Ponticelli

Northwestern University - Kellogg School of Management; NBER

Andrea Tesei

Queen Mary University of London - School of Economics and Finance; Centre for Economic Policy Research (CEPR); CESifo (Center for Economic Studies and Ifo Institute); London School of Economics & Political Science (LSE) - Centre for Economic Performance (CEP)

Date Written: June 20, 2025

Abstract

Governments in most developing countries offer subsidized credit programs to the agricultural sector, yet farmers often lack information on these programs. We study the impact of information frictions on credit take-up by exploiting the construction of mobile phone towers in previously unconnected areas of India. Areas receiving towers experience an increase in farmers’ calls to call-centers for agricultural advice and higher take-up of agricultural loans. Loan uptake rises particularly for government credit programs that farmers inquire about. New loans are mostly used for consumption in times of adverse weather shocks. Higher credit participation does not lead to higher default rates.

Keywords: Mobile phones, India, Shared Mobile Infrastructure Scheme (SMIS), Kisan credit cards, Kisan call centers.

JEL Classification: G21, Q16, E51

Suggested Citation

Ghosh, Pulak and Gupta, Apoorv and Ponticelli, Jacopo and Tesei, Andrea, Information Frictions and Take-up of Government Credit Programs (June 20, 2025). Available at SSRN: https://ssrn.com/abstract=4496550 or http://dx.doi.org/10.2139/ssrn.4496550

Pulak Ghosh

Indian Institute of Management (IIMB), Bangalore ( email )

Bannerghatta Road
Bangalore, Karnataka 560076
India

Apoorv Gupta

Dartmouth College ( email )

Department of Sociology
Hanover, NH 03755
United States

Jacopo Ponticelli (Contact Author)

Northwestern University - Kellogg School of Management ( email )

2211 Campus Dr
Evanston, IL 60208
United States

HOME PAGE: http://www.kellogg.northwestern.edu/faculty/ponticelli/index.html

NBER ( email )

1050 Massachusetts Avenue
Cambridge, MA 02138
United States

Andrea Tesei

Queen Mary University of London - School of Economics and Finance ( email )

Lincoln's Inn Fields
Mile End Rd.
London, E1 4NS
United Kingdom

Centre for Economic Policy Research (CEPR)

London
United Kingdom

CESifo (Center for Economic Studies and Ifo Institute)

Poschinger Str. 5
Munich, DE-81679
Germany

London School of Economics & Political Science (LSE) - Centre for Economic Performance (CEP)

Houghton Street
London WC2A 2AE
United Kingdom

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
234
Abstract Views
1,297
Rank
328,850
PlumX Metrics