A Multi-Cloud Governance and Site Reliability Engineering Framework for FinTech Platforms: A Case Study

Abstract

Financial technology (FinTech) platforms increasingly rely on multi-cloud architectures to achieve scalability, resilience, and vendor independence. However, this paradigm introduces significant challenges in governance, observability, and operational reliability. This paper presents a comprehensive Multi-Cloud Governance and Site Reliability Engineering (SRE) framework tailored for FinTech environments. The proposed framework integrates governance policies, reliability engineering principles, and observability mechanisms into a unified architecture. A real-world case study demonstrates the effectiveness of the approach, achieving 99.99% availability, a 40% reduction in mean time to resolution (MTTR), and a 30% improvement in cost efficiency. The findings highlight the importance of standardized governance and SRE practices in enhancing the reliability and compliance of distributed financial systems.