How Does Board Structure Affect Customer Concentration?

43 Pages Posted: 13 Sep 2018 Last revised: 4 Aug 2020

See all articles by Joon Ho Kim

Joon Ho Kim

University of Hawaii at Manoa

Wei-Ming Lee

University of Exeter

Date Written: August 4, 2020

Abstract

This paper studies the interactions between corporate boards and major customers. Using the Sarbanes-Oxley Act of 2002 (SOX) and consequent governance reforms as a quasi-natural experiment, we find that SOX-affected firms diversify their customer bases by removing directors with business links to them. A one standard deviation decrease in the proportion of linked directors is associated with an 11.80% proportional decrease in the percentage of sales to all the major customers. SOX-affected firms enjoy lower overall and idiosyncratic risk post-SOX, possibly due to reduced hold-up risk. Our work provides novel evidence on how corporate boards affect firms' risk-taking behavior.

Keywords: Board of directors, customer concentration, corporate governance, customer base

JEL Classification: G30, G34, G38

Suggested Citation

Kim, Joon Ho and Lee, Wei-Ming, How Does Board Structure Affect Customer Concentration? (August 4, 2020). Available at SSRN: https://ssrn.com/abstract=3238644 or http://dx.doi.org/10.2139/ssrn.3238644

Joon Ho Kim

University of Hawaii at Manoa ( email )

2404 Maile Way
Honolulu, HI 96822
United States

Wei-Ming Lee (Contact Author)

University of Exeter ( email )

Streatham Court
Xfi Building, Rennes Dr.
Exeter, EX4 4JH
United Kingdom

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