The Influence of Promotional Strategies on the Performance of Nigerian Banks. A Study of Selected Banks in Nigeria

11 Pages Posted: 11 May 2020

See all articles by Gideon Ezu

Gideon Ezu

Nnamdi Azikiwe University

Date Written: April 16, 2020

Abstract

The study examined the influence of promotional strategies on the performance of Nigerian banks. Survey research design was adopted in the study. A population of 120 top staff of UBA and Zenith bank was used in the study. The total population was used as the sample size of the study. Questionnaire was used as instrument of data collection and the data collected were analyzed using five scale likert and simple percentage. Chi-square was used to test the hypotheses. From the analysis, result showed that utilization of promotional strategies by banks highly improves their performance rate and that enables the bank to grow significantly. The finding also indicated that promotional strategies adopted by banks encourage customers deposit level and increases the rate of deposit as well as encouraging banks patronage hence, contributing to growth and performance of the bank. Based on the result, the study recommend that Banks that do not utilize promotional strategies should adopt and use them for better performance in their bank while those that are already making use of promotional strategies should also alternate or use other forms of promotional strategies different from what they use to have in order to increase the number of their customers and help retain them.

Keywords: Branding, Outsourcing, Strategy

Suggested Citation

Ezu, Gideon, The Influence of Promotional Strategies on the Performance of Nigerian Banks. A Study of Selected Banks in Nigeria (April 16, 2020). Available at SSRN: https://ssrn.com/abstract=3577573 or http://dx.doi.org/10.2139/ssrn.3577573

Gideon Ezu (Contact Author)

Nnamdi Azikiwe University ( email )

Enugu-Onitsha Expressway
PMB 5025
Awka, DE Anambra State 234
Nigeria

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