Mediation Skills and Techniques (3rd Edition)
Laurence Boulle & Nadja Alexander, Mediation Skills & Techniques, 3rd edition, LexisNexis, Sydney (2019).
Singapore Management University School of Law Research Paper No. 9/2020
Posted: 3 Jun 2020 Last revised: 23 Feb 2021
Date Written: December 1, 2019
Abstract
Mediation Skills and Techniques provides expert guidance on the practical operation of the mediation process, with particular reference to the skills and techniques that can be used by mediators to assist parties in their decision-making. It deals systematically with all aspects of mediation procedure, covering a wide range of planning, precautionary and trouble-shooting methods relevant for practice. Skills and techniques are correlated with the National Mediator Accreditation Standards. The book explains key features of the mediator’s role: understanding, diagnosing and defining the conflict; the importance of creating the best possible climate for parties to resolve disputes; facilitation of the parties’ communications and negotiations; and dealing with the unexpected. Practical examples and case studies are provided to illustrate important points and a range of documents and precedents are provided in the appendices.
The third edition has been fully revised and includes, for the first time, references to mediator standards in Hong Kong and Singapore; revised mediation models, insights from cognate disciplines; management of mediation disruptions; visions of future mediator practice; and additional examples and case studies.
Suggested Citation: Suggested Citation
Nadja Marie Alexander (Contact Author)
Singapore Management University - School of Law ( email )
55 Armenian Street
Singapore, 179943
Singapore
Singapore Management University - Centre for Digital Law ( email )
55 Armenian Street
Singapore
Singapore