Improving Job Search Skills: A Field Experiment on Online Employment Assistance

28 Pages Posted: 27 Apr 2020 Last revised: 6 May 2025

See all articles by Guglielmo Briscese

Guglielmo Briscese

University of Chicago

Giulio Zanella

University of Bologna

Veronica Quinn

affiliation not provided to SSRN

Abstract

Finding a job requires effective search skills to engage successfully with employers with vacancies. In a field experiment, we test a website that supplements such search skills by providing editable resume and cover letter templates as well as tips on how to look and apply for jobs. Exposure to the website was randomized among about 2,700 job seekers in Australia. The intervention increased job-finding rates, particularly among job seekers aged 35-50 (up to 8 percentage points), with larger effects for women within this age group (up to 10 percentage points). The quality of job matches improved too.

Keywords: online job search assistance, search skills, active labor market policy

JEL Classification: J08, J64, J68

Suggested Citation

Briscese, Guglielmo and Zanella, Giulio and Quinn, Veronica, Improving Job Search Skills: A Field Experiment on Online Employment Assistance. IZA Discussion Paper No. 13170, Available at SSRN: https://ssrn.com/abstract=3584933

Guglielmo Briscese (Contact Author)

University of Chicago ( email )

1101 East 58th Street
Chicago, IL 60637
United States

Giulio Zanella

University of Bologna ( email )

Piazza Scaravilli 2
Bologna, 40100
Italy

Veronica Quinn

affiliation not provided to SSRN

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