Prospects for Online Grocery Shopping in Pakistan

Governance and Management Review (ISSN- 2521-554X), Vol 4 (2) 76-91, 2019

16 Pages Posted: 27 May 2020

See all articles by Mukaram Ali Khan

Mukaram Ali Khan

Riphah International University

Maham Rizvi

University of the Punjab (PU) - Institute of Business Administration

Dr Syed Sohaib Zubair

Institute of Administrative Sciences, University of the Punjab

Date Written: 2019

Abstract

Online grocery shopping is an emerging trend in Pakistan. With an increase in adoption of ecommerce technologies, grocery shopping is also experiencing new trends and opportunities. This study explores the prospects for online grocery shopping in Pakistan in the light of five key variables that according to literature are important factors that may affect online shopping trends. Prospects for online grocery shopping in Pakistan are being evaluated through the idea of perceived cost, perceived convenience, perceived risk, entertainment and law and order. For that matter, following a quantitative research approach, a questionnaire was adopted and put to reliability and validity tests. In order to collect data, convenient sampling strategy was opted for collecting data from 298 respondents. SPSS was used to analyze data using correlation and regression. The questionnaire was based on two scenarios, one was related to in-store grocery shopping and the other was related to online grocery shopping. On comparing the results of both scenarios, it was found that most people are doing in-store grocery shopping but are willing to do online grocery shopping, if certain factors such as cost of online shopping and risk of getting desired product are minimized. Moreover, entertainment has a negative relation with online grocery shopping while a positive relation with in-store grocery shopping. Lastly, perceived convenience also has a positive impact on online grocery shopping.

Keywords: Online Shopping, E-Commerce, Online Grocery Shopping

Suggested Citation

Khan, Mukaram Ali and Rizvi, Maham and Zubair, Dr Syed Sohaib, Prospects for Online Grocery Shopping in Pakistan (2019). Governance and Management Review (ISSN- 2521-554X), Vol 4 (2) 76-91, 2019, Available at SSRN: https://ssrn.com/abstract=3588356

Mukaram Ali Khan

Riphah International University ( email )

Sector 1-14
274, Peshawar road, Rawalpindi
Islamabad, Federal 44000
Pakistan

Maham Rizvi

University of the Punjab (PU) - Institute of Business Administration ( email )

Pakistan

Dr Syed Sohaib Zubair (Contact Author)

Institute of Administrative Sciences, University of the Punjab ( email )

New Campus
Pakistan
Lahore, PA Punjab 54000
Pakistan

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