Changes in Organizational Structure and Service System in Supermarkets when Pandemic COVID-19

9 Pages Posted: 4 May 2020

Date Written: May 2, 2020

Abstract

COVID-19 virus is a virus that is very dangerous because it can attack the respiratory system, acute pneumonia can even cause death. COVID-19 can also spread quickly both through direct interaction and through media such as inanimate objects. And the government has appealed to stay at home and social distancing. Meanwhile, supermarkets are a very risky place for the transmission of the COVID-19 virus. Therefore, the Supermarket must change its service system to minimize the spread of the COVID-19 virus by implementing digital innovation and dynamic organizations in its service and organizational structure.

Keywords: COVID-19, Online Supermarket, Supermarket, Digital Innovation, Dynamic Organization

Suggested Citation

Sudrajat, Rhisca, Changes in Organizational Structure and Service System in Supermarkets when Pandemic COVID-19 (May 2, 2020). Available at SSRN: https://ssrn.com/abstract=3590980 or http://dx.doi.org/10.2139/ssrn.3590980

Rhisca Sudrajat (Contact Author)

Padjadjaran University ( email )

Jl. Dipatiukur 35
Bandung, West Java 40132
Indonesia

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