The Impact of Information Technology on Performance Evaluation: Experience with Developing Countries

Abstract

Interests in the influence of IT innovations in organization structure and management practices have assumed global significance. Due to globalization of products and services there is a need and desire to learn about the relationships between managerial behavior and technology implementations around the world. This paper examines the influence of technology on managers' jobs and performance evaluations in four Asian countries. This study finds that managers in developing countries recognize technology influencing their jobs and performance evaluations in varying degrees based on their receptiveness to technology. High technology oriented managers recognize a greater influence of technology than do the medium and low technology oriented managers. Based on their uses of IT, managers perceive IT implementations influencing their performance evaluations generally and see limited influence of IT on financial performance measures.

Keywords: Information technology, performance evaluation, post-modernism, process theory

JEL Classification: M41