Relationships Among Conflict Perceptions, Negative Moods, and Turnover Intention: An Analysis of a Five-Round Survey

Abstract

We collected a five-round survey in Taiwan to investigate the relationships among conflict perceptions, negative moods, and turnover intention. We used a two-level hierarchical linear modeling (HLM) to test our hypotheses and controlled for measures of the previous time interval. Our initial number of respondents was 70, which reduced to 52 in the final round of the survey. The sample consisted of a total of 230 observations. The results support causal linkages of both conflict perceptions on negative moods and negative moods on conflict perceptions, and causal linkages of both conflict perceptions on turnover intention and negative moods on turnover intention. Conflict perceptions mediated the relationship between negative moods and turnover intention, but negative moods did not mediate the relationship between the other two variables. Thus, people’s negative moods triggered their perceived conflict within the workgroup, and such perceptions led them to think of quitting.