Behind the Neutral: The Critical Role of Provider Institutions
AAA HANDBOOK ON COMMERCIAL ARBITRATION, Thomas Carbonneau and Jeanette A. Jaeggi, eds., Juris Net, September 2010
7 Pages Posted: 11 Jan 2012
Date Written: 2010
Abstract
In the last generation the “quiet revolution” in conflict resolution has spawned a vast array of organizations sponsoring or promoting the services of arbitrators and mediators. These “provider institutions” are often in a position, directly or indirectly, to exert significant influence on the lives and fortunes of individuals in all sectors of society. For this reason they have become increasingly visible, the focus of growing scrutiny and, in some cases, regulation. This article explores the roles of providers and the need for greater awareness of their impact.
Keywords: neutral, arbitration, arbitrator, mediation, mediator, provider institution, conflict resolution, dispute resolution
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