Applying System Dynamics to Foster Organizational Change, Accountability and Performance in the Public Sector: A Case-Based Italian Perspective
Special System Dynamics Issue of the International Journal Systems Research & Behavioural Science, Volume 27, Issue 4, Wiley InterScience, July/August 2010
26 Pages Posted: 2 Nov 2012
Date Written: 2010
Abstract
The goal of this paper is to discuss the role System Dynamics (SD) can play to enhance performance improvement in the public sector. It is remarked how SD can help decision makers to properly perceive the boundaries of the relevant system underlying observed phenomena. To this end, three real cases are analysed to show how SD can facilitate a better understanding of the relationships between the political and the organisational system in the public sector, and how to promptly attain efficiency and improve outcome, given the constraints that the institutional and political systems constitute
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