The Origins and Evolution of Consumer Dispute Resolution Systems in Europe

Solving Mass Disputes (book), Forthcoming

24 Pages Posted: 4 Jun 2014

Date Written: May 23, 2013

Abstract

This chapter provides an overview of various trends in the development of alternative models of consumer dispute resolution in the EU. The current ADR landscape in the EU is a paradox: one of great differences but at the same time considerable similarities. This is a result of different paces of EU and national regulation as well as sectoral developments.

Keywords: consumer ADR in Europe, access to justice

Suggested Citation

Creutzfeldt, Naomi, The Origins and Evolution of Consumer Dispute Resolution Systems in Europe (May 23, 2013). Solving Mass Disputes (book), Forthcoming, Available at SSRN: https://ssrn.com/abstract=2441069

Naomi Creutzfeldt (Contact Author)

University of Kent ( email )

canterbury
United Kingdom

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