Determinants of ICT Implementation and Use in Transition Economies
Proceedings of the Third International Conference on ICT Management for Global Competitiveness and Economic Growth in Emerging Economies (ICTM 2015), Wroclaw, Poland
9 Pages Posted: 29 Oct 2015
Date Written: October 22, 2015
Abstract
The main purpose of this study is to explore the determinants of information and communication technology (ICT) implementation and use in organizations in transition economies. The study is based on research conducted among 129 enterprise system (ES) adopters in Poland, an example of a transition economy. The determinants are understood as considerations that have a positive impact on project success. The analyzed considerations include motivations and critical success factors. The employed success indicators include project success measure and user satisfaction. The main findings indicate that success of ES implementations first and foremost relies on people affected by and involved in the project: employees and project team members. Other crucial determinants include good training program, careful project management, and high-quality system fitting the company needs.
Keywords: ICT, enterprise system, motivations, critical success factors, transition economy, Poland
JEL Classification: O10, O30, P20
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