The Culture of Complaint: Approaches to Complaining in Russia – An Overview

Laboratorium, Vol. 6, No. 3, pp. 93-104, 2014

12 Pages Posted: 25 Jan 2016

See all articles by Marianna Muravyeva

Marianna Muravyeva

National Research University Higher School of Economics; University of Helsinki - Faculty of Law

Date Written: March 18, 2014

Abstract

This article offers an overview of the literature and methodological attitudes to the “culture of complaint.” Complaining is a popular form of communication in present-day Russian society. It has received the attention of scholars of the Soviet period in Russian history as a specific mass form of popular political participation and relationship with the authorities. However, the reasons for and origins of mass complaining need further research. This article offers an analysis of possible developments in such research with specific focus on gender, emotional regimes of complaint, and the comparative analysis of cultures of complaint.

Keywords: Culture of Complaint; Russia; Attitudes to Complaining; Historiography

Suggested Citation

Muravyeva, Marianna, The Culture of Complaint: Approaches to Complaining in Russia – An Overview (March 18, 2014). Laboratorium, Vol. 6, No. 3, pp. 93-104, 2014, Available at SSRN: https://ssrn.com/abstract=2720151

Marianna Muravyeva (Contact Author)

National Research University Higher School of Economics ( email )

Soyza Pechatnikov str., 15
St. Petersburg, 190068
Russia

University of Helsinki - Faculty of Law ( email )

Porthania 5th Floor
P.O. Box 4
Helsinki, FIN-0001 4
Finland

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