Acesso à ordem jurídica justa nas relações de consumo e a tecnologia (Access to a Fair Legal Order in Consumer Relations and the Technology)

Jota Online, 2019

6 Pages Posted: 24 Feb 2020

Date Written: March 15, 2019

Abstract

Portuguese Abstract: Cabe ao Estado e às entidades públicas e privadas organizarem e reconhecerem meios alternativos (adequados) de solução de conflitos, como as plataformas deODR adotadas por empresas ou mesmo propostas por lawtechs, e também as propostas das autoridades competentes, como o Consumidor.gov.br.

English Abstract: It is up to the State and public and private entities to organize and recognize alternative (adequate) means of conflict resolution, such as the ODR platforms adopted by companies or even proposed by lawtechs, and also the proposals made by the competent authorities, such as Consumidor.gov.br.

Note: Downloadable document is in Portuguese.

Keywords: Technology, Dispute Resolution, Brazilian Law Alternative Dispute Resolution, Online Dispute Resolution, Consumer Protection (Law), Consumer Law, Alternative Dispute Resolution (ADR), Law and Technology, ODR, Information and Communication Technology Law

Suggested Citation

Dalmaso Marques, Ricardo, Acesso à ordem jurídica justa nas relações de consumo e a tecnologia (Access to a Fair Legal Order in Consumer Relations and the Technology) (March 15, 2019). Jota Online, 2019, Available at SSRN: https://ssrn.com/abstract=3512264

Ricardo Dalmaso Marques (Contact Author)

Meta ( email )

Avenida Brigadeiro Faria Lima, 3732 - Itaim Bibi
São Paulo, São Paulo 04538132
Brazil

USP - University of São Paulo ( email )

Largo São Francisco, 95 Prédio Anexo
São Paulo, São Paulo 01005-010
Brazil

Do you have negative results from your research you’d like to share?

Paper statistics

Downloads
49
Abstract Views
183
PlumX Metrics