Two Major Challenges for Industrial Product-Service System Design

2 Pages Posted: 26 Oct 2020

See all articles by Tomohiko Sakao

Tomohiko Sakao

Linkoping University

John Ahmet Erkoyuncu

Cranfield University

Andreas Riel

University Grenoble Alpes - Grenoble INP

Daniel Brissaud

University Grenoble Alpes - Grenoble INP

Date Written: October 23, 2020

Abstract

An Industrial Product-Service System (iPS2) is a system that integrates products and services based on systems thinking in an industrial context. Compared with services alone, it creates opportunities for better economic and environmental outcomes because of the additional design parameters, i.e., product design, and the inter-dependency between the products and services: for instance, better product design has a potential to enlarge the solution space for effective services provided. However, designing and delivering outcome-based iPS2 is a highly challenging task, due to the increased complexity induced by systemic thinking. This contribution covers two major challenges for iPS2 design: overcoming knowledge fixations and managing uncertainty.

Keywords: iPS², systemic design, risk, uncertainty, business model; manufacturing; sustainability; connectivity

Suggested Citation

Sakao, Tomohiko and Erkoyuncu, John Ahmet and Riel, Andreas and Brissaud, Daniel, Two Major Challenges for Industrial Product-Service System Design (October 23, 2020). TESConf 2020 - 9th International Conference on Through-life Engineering Services, Available at SSRN: https://ssrn.com/abstract=3718039 or http://dx.doi.org/10.2139/ssrn.3718039

Tomohiko Sakao (Contact Author)

Linkoping University ( email )

Överstegatan 30
Linkoping, 581 83
Sweden

John Ahmet Erkoyuncu

Cranfield University ( email )

Cranfield
Bedfordshire MK43 OAL, MK43 0AL
United Kingdom

Andreas Riel

University Grenoble Alpes - Grenoble INP

F-38000 Grenoble
France

Daniel Brissaud

University Grenoble Alpes - Grenoble INP

F-38000 Grenoble
France

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