The Effects of Surge Pricing on Driver Behavior in the Ride-Sharing Market: Evidence from a Quasi-Experiment

Accepted at Journal of Operations Management

53 Pages Posted: 4 Sep 2021 Last revised: 20 Sep 2022

See all articles by Wei Miao

Wei Miao

UCL School of Management

Yiting Deng

University College London

Wei Wang

University of International Business and Economics (UIBE) - School of International Trade and Economics

Yongdong Liu

University College London - School of Management

Christopher S. Tang

University of California, Los Angeles (UCLA) - Decisions, Operations, and Technology Management (DOTM) Area

Date Written: August 22, 2021

Abstract

Surge pricing has been used to coordinate supply and demand in the ride-sharing industry; however, its causal effects on driver behavior remain unclear. This motivates us to examine how surge pricing causally affects driver earnings and labor supply by leveraging a unique quasi-experiment, in which a leading ride-sharing company in China introduced surge pricing in two cities at different times. Using a difference-in-differences design with the causal forest method, we find that surge pricing led to increases in drivers’ weekly revenue. Decomposing the weekly revenue into “intensive margin” and “extensive margin” factors, we discover two countervailing effects at play: a cherry-picking effect and a competition effect, and the daily revenue decreased because the latter dominated. Consequently, the increased weekly revenue can be explained by the extensive margin: drivers worked on more days to compensate for the decreased daily revenue, a result consistent with the income targeting behavior. Finally, we examine heterogeneous treatment effects across drivers, and find that surge pricing enticed more part-time drivers to flood the market and crowd out full-time drivers, and that the increase in the drivers’ weekly revenue was primarily driven by part-time drivers. Therefore, the benefit of surge pricing was unevenly distributed across drivers.

Keywords: Surge pricing, Ride-sharing, Labor supply, Extensive margin, Intensive margin, Cherry picking, Competition

JEL Classification: J22, L11, L91, R41

Suggested Citation

Miao, Wei and Deng, Yiting and Wang, Wei and Liu, Yongdong and Tang, Christopher S., The Effects of Surge Pricing on Driver Behavior in the Ride-Sharing Market: Evidence from a Quasi-Experiment (August 22, 2021). Accepted at Journal of Operations Management, Available at SSRN: https://ssrn.com/abstract=3909409 or http://dx.doi.org/10.2139/ssrn.3909409

Wei Miao (Contact Author)

UCL School of Management ( email )

Level 38, One Canada Square
Canary Wharf
London, E14 5AA
United Kingdom

HOME PAGE: http://www.mgmt.ucl.ac.uk/people/miaowei

Yiting Deng

University College London ( email )

Level 38, 1 Canada Square
London, Please Select E14 5AA
United Kingdom
2031086081 (Phone)

Wei Wang

University of International Business and Economics (UIBE) - School of International Trade and Economics ( email )

10 East Huixin Street
Chaouang District
Beijing, 100029
China

Yongdong Liu

University College London - School of Management ( email )

Gower Street
London, WC1E 6BT
United Kingdom

HOME PAGE: http://yongdong.liu@ucl.ac.uk

Christopher S. Tang

University of California, Los Angeles (UCLA) - Decisions, Operations, and Technology Management (DOTM) Area ( email )

110 Westwood Plaza
Los Angeles, CA 90095-1481
United States

HOME PAGE: http://www.anderson.ucla.edu/x980.xml

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