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Queuing Theory eJournal

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Viewing: 1 - 50 of 183 papers

1.

Case Study for Restaurant Queuing Model

2011 International Conference on Management and Artificial Intelligence
Number of pages: 4 Posted: 02 Mar 2012
Working Paper Series
Bina Nusantara University (Binus) - Binus Business School and Bina Nusantara University (Binus) - Binus Business School
Downloads 3,424
2.

Measuring the Effect of Queues on Customer Purchases

Columbia Business School Research Paper No. 12/23
Number of pages: 41 Posted: 26 May 2011 Last Revised: 15 Dec 2012
Working Paper Series
Columbia University - Columbia Business School, Universidad de Chile, University of Chile and SCOPIX
Downloads 1,693
3.

Food Delivery Service and Restaurant: Friend or Foe?

Number of pages: 59 Posted: 23 Oct 2019 Last Revised: 24 Dec 2020
Working Paper Series
Nanyang Technological University(NTU) - Nanyang Business School, University of Toronto - Rotman School of Management and City University of Hong Kong
Downloads 1,123
4.

Ride-Hailing Networks with Strategic Drivers: The Impact of Platform Control Capabilities on Performance

Rotman School of Management Working Paper No. 3120544, Columbia Business School Research Paper No. 18-19
Number of pages: 56 Posted: 12 Feb 2018 Last Revised: 26 Mar 2018
Working Paper Series
University of Toronto - Rotman School of Management, Imperial College Business School and Columbia Business School - Decision Risk and Operations
Downloads 984
5.

Analysis of Expected and Actual Waiting Time in Fast Food Restaurants

Industial Engineering Letters, Vol. 2, No. 5, 2012
Number of pages: 11 Posted: 03 Dec 2012
Accepted Paper Series
Bina Nusantara University (Binus) - Binus Business School, Bina Nusantara University (Binus) - Binus Business School and Bina Nusantara University (Binus) - Binus Business School
Downloads 838
6.

Inpatient Overflow: An Approximate Dynamic Programming Approach

Forthcoming, Manufacturing and Service Operations Management (MSOM)
Number of pages: 73 Posted: 28 Feb 2017 Last Revised: 25 Mar 2018
Accepted Paper Series
Operations Research & Information Engineering and Purdue University - Krannert School of Management
Downloads 788
7.

Timing it Right: Balancing Inpatient Congestion versus Readmission Risk at Discharge

Operations Research
Number of pages: 60 Posted: 30 Jul 2018 Last Revised: 07 Jul 2020
Accepted Paper Series
Purdue University - Krannert School of Management, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Lean Care Solutions Corporation Pte. Ltd and Lean Care Solutions Corporation Pte. Ltd
Downloads 452
8.

Trading Time in a Congested Environment

Management Science, Volume 63, Issue 7, July 2017, pp. 2377-2395, Chicago Booth Research Paper No. 15-07
Number of pages: 63 Posted: 22 Feb 2015 Last Revised: 30 Dec 2017
Accepted Paper Series
University of California, Berkeley - Haas School of Business, Dartmouth College - Tuck School of Business and University of Chicago
Downloads 426
9.

A Model of Rational Retrials in Queues

Number of pages: 64 Posted: 25 Oct 2013 Last Revised: 09 Jan 2019
Working Paper Series
Georgetown University - McDonough School of Business, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 425
10.

Service Systems with Dependent Service and Patience Times

Management Science, Forthcoming
Number of pages: 39 Posted: 10 Jan 2017 Last Revised: 27 Jul 2021
Accepted Paper Series
Hong Kong University of Science and Technology, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 420
11.

Joining Longer Queues: Information Externalities in Queue Choice

Number of pages: 42 Posted: 19 Sep 2007 Last Revised: 09 May 2012
Working Paper Series
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business
Downloads 390
12.

Modeling the Behavior of Patients Who Leave the Emergency Department Without Being Seen

Chicago Booth Research Paper No. 14-12
Number of pages: 34 Posted: 23 Apr 2014 Last Revised: 06 May 2019
Working Paper Series
The Chinese University of Hong Kong (CUHK), University of Chicago - Booth School of Business, University of Auckland Business School and University of Colorado at Denver
Downloads 368
13.

The Impact of Size and Occupancy of Hospital on the Extent of Ambulance Diversion: Theory and Evidence

Operations Research, 61 (3), 544-562
Number of pages: 50 Posted: 03 Dec 2009 Last Revised: 27 Mar 2019
Accepted Paper Series
University of Pennsylvania - The Wharton School, Indian School of Business (ISB), Hyderabad - Operations Management and Northwestern University - Kellogg School of Management
Downloads 366
14.

Risk Management in Globally Distributed Call Center Networks

Number of pages: 6 Posted: 02 Nov 2007
Working Paper Series
State University of New York - Management Science and Systems, State University of New York (SUNY) - Management Science and Systems, University of Connecticut - Department of Operations & Information Management, State University of New York (SUNY) - Management Science and Systems and SUNY at Albany - School of Business
Downloads 348
15.

Near-Optimality of Coarse Service Grades for Customer Differentiation in Queueing Systems

Number of pages: 33 Posted: 19 May 2014 Last Revised: 04 Sep 2017
Working Paper Series
University of Southern California - Marshall School of Business and University of Southern California
Downloads 347
16.

Patient Prioritization in Emergency Department Triage Systems: An Empirical Study of Canadian Triage and Acuity Scale (CTAS)

Number of pages: 41 Posted: 10 Oct 2016 Last Revised: 07 Mar 2018
Working Paper Series
Desautels Faculty of Management, McGill University, The University of Hong Kong - Faculty of Business and Economics, University of British Columbia (UBC) - Sauder School of Business and Providence Health Care and Vancouver Coastal Health - Department of Emergency Medicine & Health
Downloads 346
17.

Modeling and Design of Container Terminal Operations

ERIM Report Series Reference No. ERS-2014-008-LIS
Number of pages: 59 Posted: 23 Jun 2014
Working Paper Series
Indian Institute of Management (IIM), Ahmedabad and Erasmus University Rotterdam (EUR) - Department of Technology and Operations Management
Downloads 333
18.

Omnichannel Services: The False Premise and Operational Remedies

Number of pages: 59 Posted: 05 Sep 2019 Last Revised: 10 Nov 2020
Working Paper Series
University of Toronto - Operations Management, The Chinese University of Hong Kong (CUHK) - CUHK Business School and The Chinese University of Hong Kong (CUHK) - CUHK Business School
Downloads 328
19.

Pricing in Queues without Demand Information

Number of pages: 31 Posted: 09 Oct 2011 Last Revised: 13 Jul 2013
Working Paper Series
Hebrew University of Jerusalem - Department of Statistics and University of Southern California
Downloads 325
20.

Dimensioning On-Demand Vehicle Sharing Systems

Accepted for publication in Management Science
Number of pages: 52 Posted: 10 Mar 2020 Last Revised: 23 Nov 2020
Accepted Paper Series
University of Minnesota - Minneapolis - Industrial & System Engineering, Hong Kong Polytechnic University - Department of Logistics and Maritime Studies, Southern University of Science and Technology and University of Minnesota - Twin Cities - Department of Industrial and Systems Engineering
Downloads 323
21.

Queuing Safely for Elevator Systems Amidst a Pandemic

Number of pages: 25 Posted: 28 Dec 2020 Last Revised: 18 Feb 2021
Working Paper Series
Columbia University - Department of Industrial Engineering and Operations Research & Data Science Institute, Columbia University - Department of Epidemiology, Department of Industrial Engineering and Operations Research & Data Science Institute, Columbia University, Columbia University - Department of Industrial Engineering and Operations Research & Data Science Institute and Columbia University - Department of Industrial Engineering and Operations Research & Data Science Institute
Downloads 320
22.

Design of COVID-19 Testing Queues

Number of pages: 36 Posted: 02 Nov 2020 Last Revised: 03 Mar 2021
Working Paper Series
Georgetown University - McDonough School of Business, Nankai University - Business School and University of California, Berkeley - Haas School of Business
Downloads 304
23.

Pooled versus Dedicated Queues When Customers Are Delay-Sensitive

Number of pages: 72 Posted: 26 Jul 2017 Last Revised: 27 Jan 2020
Working Paper Series
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, University of North Carolina (UNC) at Chapel Hill and Department of Statistics and Operations Research
Downloads 269
24.

Cost-Per-Click Pricing for Display Advertising

Manufacturing & Service Operations Management, Forthcoming
Number of pages: 54 Posted: 06 Nov 2013 Last Revised: 06 May 2015
Accepted Paper Series
Santa Clara University - Leavey School of Business and London Business School
Downloads 263
25.

A Queueing Model and Analysis for Autonomous Vehicles on Highways

Number of pages: 69 Posted: 07 Nov 2018 Last Revised: 29 Oct 2019
Working Paper Series
Carnegie Mellon University, Carnegie Mellon University - Tepper School of Business and Carnegie Mellon University
Downloads 261
26.

Efficient Inaccuracy: User-Generated Information Sharing in a Queue

Rotman School of Management Working Paper No. 3046905
Number of pages: 53 Posted: 03 Oct 2017 Last Revised: 09 Jul 2019
Working Paper Series
City University of Hong Kong and University of Toronto - Rotman School of Management
Downloads 258
27.

Application of Queuing Theory to Dynamic Vehicle Routing Problem

Global Journal of Business Research, Vol. 3, No. 2, pp. 85-91, 2009
Number of pages: 7 Posted: 01 Jul 2010 Last Revised: 30 Jun 2011
Accepted Paper Series
Kainan University - Department of International Business
Downloads 251
28.

Co-opetition in Service Clusters with Waiting-Area Entertainment

Manufacturing & Service Operations Management, Vol. 23, No. 1, pp. 106–122, January–February 2021, Johns Hopkins Carey Business School Research Paper No. 17-07
Number of pages: 42 Posted: 11 Oct 2016 Last Revised: 12 Jan 2021
Accepted Paper Series
Singapore University of Social Sciences, Johns Hopkins University - Carey Business School, NUS Business School, National University of Singapore and Cornell University - Samuel Curtis Johnson Graduate School of Management
Downloads 249
29.

Blind Queues: The Impact of Consumer Beliefs on Revenues and Congestion

Number of pages: 30 Posted: 06 Jan 2013 Last Revised: 06 Aug 2015
Working Paper Series
Georgetown University - McDonough School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 241
30.

Equilibrium Strategies in M/M/1 Priority Queues with Balking

Number of pages: 55 Posted: 06 Feb 2017 Last Revised: 21 Apr 2018
Working Paper Series
Central University of Finance and Economics, Georgetown University - McDonough School of Business and Nankai University - Business School
Downloads 239
32.

Queueing Dynamics and State Space Collapse in Fragmented Limit Order Book Markets

Columbia Business School Research Paper No. 14-13
Number of pages: 60 Posted: 05 Mar 2014
Working Paper Series
Columbia Business School - Decision Risk and Operations, Columbia Business School - Decision Risk and Operations and Columbia Business School - Decision Risk and Operations
Downloads 225
33.

The Economics of Line-Sitting

Forthcoming, Management Science
Number of pages: 58 Posted: 16 Feb 2018 Last Revised: 26 Dec 2019
Accepted Paper Series
Georgetown University - McDonough School of Business, Nankai University - Business School and University of California, Berkeley - Haas School of Business
Downloads 224
34.

Modelling Present Serviceability Rating of Highway Using Artificial Neural Network

OIDA International Journal of Sustainable Development, Vol. 07, No. 01, pp. 91-98, 2014
Number of pages: 8 Posted: 07 Apr 2014
Accepted Paper Series
Tshwane University of Technology - Department of Civil Engineering and Tshwane University of Technology - Department of Civil Engineering
Downloads 223
35.

Behavior-Aware Queueing: The Finite-Buffer Setting with Many Strategic Servers

Number of pages: 87 Posted: 15 Jul 2020 Last Revised: 31 Aug 2020
Working Paper Series
The University of Chicago Booth School of Business, Smith School of Business at Queen's University and The University of Chicago Booth School of Business
Downloads 219
36.

On the Optimal Disclosure of Queue Length Information

Number of pages: 27 Posted: 29 Jun 2016 Last Revised: 21 Jul 2020
Working Paper Series
Beijing Jiaotong University, Georgetown University - McDonough School of Business and Central University of Finance and Economics
Downloads 204
37.

On the Pooling of Queues: How Server Behavior Affects Performance

Number of pages: 31 Posted: 15 May 2015 Last Revised: 03 Sep 2015
Working Paper Series
University of Vermont - School of Business Administration, Foster School of Business, University of Washington, University of Vermont and Independent
Downloads 204
38.

Service Competition with General Queueing Facilities

Number of pages: 54 Posted: 11 Jun 2006
Working Paper Series
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 197
39.

Boosted Nonparametric Hazards with Time-Dependent Covariates

Annals of Statistics (forthcoming)
Number of pages: 33 Posted: 28 Jan 2017 Last Revised: 07 Oct 2020
Accepted Paper Series
Emory University - Goizueta Business SchoolEmory University - Dept of Biostatistics & Bioinformatics, University of Toronto at Mississauga - Department of Management and University College London - Department of Epidemiology and Public Health
Downloads 194
40.

Simple Rules for Predicting Congestion Risk in Queueing Systems: Application to ICUs

Number of pages: 50 Posted: 15 May 2019 Last Revised: 07 Aug 2020
Working Paper Series
University of California, Los Angeles (UCLA) - Anderson School of Management, Duke University - Pratt School of Engineering, University of Rochester - Simon Business School and University of Rochester - Simon Business School
Downloads 194
41.

Can customer arrival rates be modelled by sine waves? Improving service operations with queuing data analytics

Number of pages: 28 Posted: 01 Mar 2018 Last Revised: 16 Jan 2021
Working Paper Series
University of Toronto at Mississauga - Department of Management, Emory University - Goizueta Business School, Emory University - Goizueta Business SchoolEmory University - Dept of Biostatistics & Bioinformatics and The University of Hong Kong - Faculty of Business and Economics
Downloads 188
42.

To Wait or Not to Wait: The Theory and Practice of Ticket Queues

Number of pages: 41 Posted: 20 Sep 2017 Last Revised: 10 May 2018
Working Paper Series
University of Wisconsin - Milwaukee, Sheldon B. Lubar School of Business, University of California, Riverside (UCR) - A. Gary Anderson Graduate School of Management and Pennsylvania State University, University Park - Department of Supply Chain and Information Systems
Downloads 186
43.

A Dynamic Queuing Model

Number of pages: 26 Posted: 29 Sep 2007
Working Paper Series
Hong Kong University of Science & Technology (HKUST) - Department of Economics and Hong Kong University of Science & Technology - Office of the Vice-President for Academic Affairs
Downloads 184
44.

Staffing and Control of Instant Messaging Contact Centers

Forthcoming in Operations Research
Number of pages: 38 Posted: 13 Mar 2012 Last Revised: 11 Dec 2012
Accepted Paper Series
Shanghai Jiao Tong University and HKUST
Downloads 184
45.

Privacy Management in Service Systems

HEC Paris Research Paper No. MOSI-2020-1379
Number of pages: 44 Posted: 09 Jul 2020 Last Revised: 28 Apr 2021
Working Paper Series
University of Toronto - Rotman School of Management, Northwestern University - Kellogg School of Management and City University of Hong Kong
Downloads 182
46.

Optimal Price and Delay Differentiation in Queueing Systems

Number of pages: 37 Posted: 23 Jul 2013
Working Paper Series
Columbia Business School - Decision Risk and Operations, Columbia Business School - Decision Risk and Operations and Columbia Business School - Decision Risk and Operations
Downloads 181
47.

Appointment Scheduling Under Time-Dependent Patient No-Show Behavior

Management Science (Forthcoming), Baruch College Zicklin School of Business Research Paper No. 2019-04-03
Number of pages: 58 Posted: 18 Jul 2019 Last Revised: 18 Jul 2019
Accepted Paper Series
Erasmus University Rotterdam (EUR), City University of New York (CUNY) - Narendra Paul Loomba Department of Management, Boston College - Carroll School of Management, NUS Business School - Department of Decision Sciences and Nanyang Technological University
Downloads 180
48.

Development of Predictive Maintenance Model of an Overhead Crane Exercising NHPP Models

IJCSMS International Journal of Computer Science & Management Studies, Vol. 13, Issue 03, May 2013
Number of pages: 7 Posted: 23 May 2014
Accepted Paper Series
Indian School of Mines University (ISMU) and Indian School of Mines
Downloads 172
49.

Exact Simulation of Point Processes with Stochastic Intensities

Number of pages: 31 Posted: 15 Feb 2010 Last Revised: 13 Sep 2010
Working Paper Series
Stanford University - Department of Management Science & Engineering, Stanford University and Stanford University - Department of Management Science & Engineering
Downloads 172
50.

Queueing Models for Patient-Flow Dynamics in Inpatient Wards

Forthcoming, Operations Research
Number of pages: 53 Posted: 28 Sep 2018 Last Revised: 19 Jul 2019
Accepted Paper Series
Columbia University and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 167